Field IT Support Technician

Reynolds & Reynolds • Lakeland, FL

252d • $55,000 - $60,000

About The Position

As a Field IT Support Technician, you will perform onsite installation and maintenance support on a variety of computer equipment, printers, and specialized Key Control equipment. Each technician is provided with a company vehicle that will be used to travel to our customer sites. Other duties include maintaining an inventory of repair parts and documenting your work through our service tracking system. Some of the hardware you will be working with is as follows: Application Servers, PC's, Cabling, Switches, Printers, Routers, Fiber Converters, Scanners.

Requirements

• Technical associates degree or equivalent work experience.
• 1+ years of technical experience (hardware/networking).
• Must be able to lift at least 50 pounds on a consistent basis.
• Must be able to attend a paid training class in Texas.
• Must have a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years.
• Good communication skills.
• Customer service experience.
• A+ and/or Network+ certified is a plus.
• Ability to travel, with hotel stays, up to 25% of the time.

Nice To Haves

• A+ and/or Network+ certified.

Responsibilities

• Perform onsite installation and maintenance support on computer equipment and printers.
• Maintain an inventory of repair parts.
• Document work through the service tracking system.
• Travel to customer sites using a company vehicle.

Benefits

• Medical, dental, vision, life insurance, and a health savings account.
• 401(k) with up to 6% matching.
• Company vehicle for work purposes.
• Working remotely with a company cell phone, laptop, and other provided home office equipment.
• Paid holidays, vacation and sick days.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Associate degree