Field Investigator
About The Position
The Interviews Team is excited to welcome an entry-level Field Investigator to our growing team! This role is perfect for someone seeking flexible, part-time hours while building hands-on experience in the investigative services industry.Opportunities for full-time work may be available for the right candidate! As a Field Specialist, you’ll work on a wide range of insurance investigations including workers’ compensation, suspected fraud, and liability claims while delivering thorough, high-quality results for our clients. Your day-to-day work will include visiting residences for document signings and retrievals, conducting wellness checks, gathering photo and video evidence at accident locations, and preparing clear, detailed investigative reports. You’ll also provide daily case updates to ensure accuracy and accountability throughout each investigation. This is a great opportunity to develop practical skills, gain real-world investigative experience, and grow your career in a dynamic and flexible role. About Us: Frasco is a leading provider of investigative services for our clients in the insurance industry. We are committed to delivering accurate, high-quality investigation services to meet our clients' expectations.
Requirements
- Strong attention to detail with commitment to accuracy and quality
- Ability to effectively communicate with others
- Ability to work independently
- Ability to work from a home-based office and work flexible hours
- Valid driver’s license and vehicle with good driving record
- Minimum auto insurance in the amount of $100,000 each person/$300,000 each accident bodily injury/$50,000 property damage
- Smartphone, printer, scanner, desktop/laptop computer with a good internet connection
- Ability to model behaviors that reflect Frasco’s core values
- Capable of working independently, contacting clients, and strategizing about the best course of action to handle their needs, and be able to proceed accordingly
Nice To Haves
- Associate or Bachelor’s Degree in Criminal Justice or related field
- Bi-lingual in Spanish and English
- Customer service experience
Responsibilities
- Conducting insurance claims investigations by performing scene investigations and canvases (collect photo/video evidence from the location of the accident)
- Review all case materials prior to conducting investigative activity
- Document signings and retrieval via home visits
- Daily submission of updates regarding work performed on each case
- Preparing and dictating investigation reports
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
Associate degree
