Field Interviewer

Headway Workforce Solutions • Duluth, MN

12h • $18

About The Position

Headway Workforce Solutions is currently seeking Field Interviewers on behalf of our client in the St. Louis County area. Applicants within an approximate 50 -mile radius of this location may be considered. As a Field Interviewer, you will conduct study enrollment interviews supporting the Parents Empowering Parents (PEP) study, which primarily focuses on assessing the effectiveness of services provided to parents involved with child welfare who have substance use disorder (SUD), an active child welfare case with an assessment that the children are not currently endangered and they are working to address the areas of concern that caused the case to be initiated. This is a multi -year study that includes a 45 -minute interviewer -administered baseline survey, plus another similar follow -up survey approximately 15 months later. This is a part -time position and applicants must be available at least 20 hours per week up to 40 hours per week based on availability of work. Applicants must be available to work a combination of weekdays and weekends when respondents will be available. There will be a 3 day paid in -person group training session in Cambridge, MA in mid -January 2025. (There will also be 8 hours of computer self -study at home) A tablet, keyboard and phone will be provided and is for use only on this assignment. The compensation for this position is based on your location and follows the Service Contract Act (SCA) rates. The SCA Rate for St. Louis County is $18.13 per hour, plus a $4.98 per hour Health & Welfare stipend.

Requirements

• High School Diploma or the equivalent
• Good working knowledge of computers and strong typing skills
• Must have home wireless internet
• Must have a private space to conduct interviews
• Must have own reliable vehicle and vehicle insurance
• This position requires candidates to consent to the performance of a background check

Nice To Haves

• Two years of experience interviewing or in customer service
• Social worker background or experience working with state or local agencies supporting services for citizens dealing with SUD and/or foster care are a plus
• Both English and Spanish fluency is a plus
• Exceptional reading, verbal, and listening skills with the ability to multi -task
• The ability to speak with Respondents using a tablet and keyboard to record responses
• Willingness to work in -person to locate selected Respondents and schedule appointments and conduct interviews when they cannot be completed by phone
• Courteous with good communication skills and “people” skills
• Positive and self -motivated demeanor
• Prior Field Research/Interviewing experience a plus

Responsibilities

• Follow all project specifications and protocols
• Administer and collect study informed consent, including answering any questions respondents may have about the study
• Conduct computer -based interviews by phone and in -person with a high degree of accuracy and integrity
• Issue and track respondent payments in the form of a $40 Visa gift card
• Conduct locating activities online and in -person when Respondents are difficult to reach
• Regularly report to assigned Field Manager
• Exercise courtesy and professionalism to all Respondents
• Maintain confidentiality of all collected data
• Other duties as assigned by manager

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED