Field Installer/Service Technician

FloWater•Denver, CO

1d•$24 - $26

About The Position

FloWater, recognized by INC. Magazine as one of America’s fastest-growing companies, has been redefining the future of drinking water since its founding over 10-years ago. We do this by transforming ordinary tap water into ultra-purified, great-tasting premium drinking water that consumers love and trust. After nearly a decade of terrific growth and several years of working with Bluewater as its strategic investor, in 2022 FloWater merged with Bluewater, a global leader in drinking water based out of Stockholm, and is now part of a worldwide movement and platform of water purification solutions that will someday completely reinvent the water industry. FloWater is in the process of being integrated as a division of Bluewater Group (specifically Bluewater North America). During this transition process, you will see links and email addresses from both Bluewater and FloWater. Mission & Outcomes: The Field Install and Service Technician will complete installs, service Refill Stations, and conduct filter changes efficiently and correctly to create a brilliant customer experience. Strong professional customer service interaction is critical as this role interacts with many customers on a daily basis. Great Candidates: You will have at least 3 years of field maintenance experience; installing and servicing water filtration systems, coffee makers, or appliances. You feel comfortable with individual field tasks and are a strong communicator. You’re highly organized and motivated and display excellent customer service skills.

Requirements

1-3 years of hands-on repair and maintenance experience with small equipment or appliances
Must be able to lift 50 pounds or more and be able to move heavier loads on a dolly (125 pounds)
Must have the ability to keep company vehicle in a safe location at home
Must have a valid U.S. driver's license and a clean driving record
Great communicator
Ability to work independently and occasionally with others
Detail-oriented and strong organizational skills
Ability to hustle and have a sense of urgency
Customer service oriented

Nice To Haves

Experience working with water purification systems, and coffee or ice machines is a plus

Responsibilities

Light plumbing work
Installation of new Refill Stations, filter changes, and repairs at customer sites
General service maintenance and cleaning of Refill Stations
Troubleshooting and resolving issues with machines
Fast-paced high-quality work ethic to ensure customer satisfaction
Must have flexibility with time–daily schedule changes are possible and some occasional weekend work