FIELD INSTALLATION TECHNICIAN

DecisionPoint Technologies, Inc. • Virginia Beach, VA

100d

About The Position

As an Field Installation Technician, you'll be responsible for deploying, configuring, and troubleshooting technology solutions directly at customer locations. This role requires extensive travel and offers the opportunity to work on diverse projects across various industries around the US.

Requirements

• Proven experience as an Install Technician or similar role, with a strong focus on POS systems, networking, and PC hardware.
• Demonstrated expertise in low voltage wiring methods and terminations, including familiarity with various connectors and testing equipment.
• Prior experience with pulling and managing low-voltage cables in commercial or industrial environments.
• Proficiency in using powered hand tools safely and effectively.
• Ability to read and interpret technical diagrams and blueprints.
• Strong problem-solving skills and the ability to troubleshoot technical issues independently.
• Excellent communication and interpersonal skills.
• Highly organized and detail oriented.
• Ability to work independently and as part of a team.
• Valid driver's license and a clean driving record.

Nice To Haves

• Relevant certifications (e.g., CompTIA A+, Network+, BICSI, manufacturer-specific certifications).
• Experience with large-scale technology installations in retail, restaurant, or distribution center environments.
• Knowledge of various operating systems (Windows, Linux) and network protocols.

Responsibilities

• Install, configure, and troubleshoot POS systems, network equipment (routers, switches, wireless access points), personal computers, and other related hardware in commercial settings.
• Perform low voltage cabling installations, including pulling, routing, and terminating various cable types (e.g., Cat5e, Cat6, fiber optic) according to industry standards and best practices.
• Conduct pre-installation site surveys and assessments to ensure proper equipment placement and identify potential challenges.
• Collaborate effectively with project managers, customers, and other technicians to ensure successful project completion.
• Adhere to all safety protocols and company policies while on-site.
• Provide excellent customer service and always maintain a professional demeanor.
• Complete detailed installation reports and documentation accurately and in a timely manner.
• Manage and maintain company tools and equipment.

What This Job Offers

• Job Type: Full-time
• Number of Employees: 251-500 employees