About The Position

The Field Installation Supervisor (IS) is a part-time position responsible for supervising a group of 2-3 Installation Merchandiser Floaters within a specific geography. Installation Merchandisers help build Hallmark fixtures, moving card departments, installing new stores, store relocations, and card department remodels. This is a Part-Time position with daytime and early evening hours, typically Monday through Friday. Average weekly hours for this position are between 15 - 30 hours per week. Availability the week before and after major holidays, which may include weekends is required. Weekend work may be required during major holiday periods.

Requirements

  • At least 18 years of age.
  • Able to read, understand and communicate in English.
  • Able to operate a digital hand-held device to open and read documents and interpret information.
  • You have access to a Wi-Fi network and the internet.
  • You have access to consistent transportation to travel to and between assigned stores as scheduled.
  • Flexibility to work a changing work schedule that may include an occasional evening or weekend.
  • Required to work the week before and the week after major holidays.

Responsibilities

  • Supervise a team of 2-3 Installation Merchandiser Floaters.
  • Document and manage performance with manager feedback and input.
  • Handle retailer concerns, retail execution issues and retail merchandiser performance issues by working with store management, field merchandisers and/or your manager.
  • Prepare, direct and follow-up on minor installation which involve resetting product, building fixtures and merchandising product.
  • Lead or participate in major installations when business exceptions require additional support. Major installations could involve moving the card department, building fixtures and merchandising product.
  • Motivate both in-person and remote teams
  • Follow through on commitments
  • Lead by example in applying Hallmark’s best practices.
  • Manage and lead others through change
  • Delegate tasks when needed
  • Demonstrate strong problem-solving skills
  • Being organized
  • Managing time efficiently
  • Handling administrative duties
  • Building and maintaining strong customer relationships.

Benefits

  • Part-time employees with a work schedule less than 30 hours have access to a variety of voluntary benefits through Voluntary Benefits, including dental, vision, critical illness, accident insurance, hospital indemnity and minimum essential coverage (preventive care).
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