Field Install & Service Tech - Entry Level

Windstream • Dahlonega, GA

434d

About The Position

The Field Install & Service Technician role at WindStream Communications is an entry-level position focused on providing installation and repair services for residential and business communications, including telephone, internet, and video services. Technicians will receive training to work with various technologies and will play a crucial role in connecting customers to valuable products, ensuring a high level of customer satisfaction and fostering long-term relationships.

Requirements

• Basic technology and math skills.
• Valid driver's license and safe driving record.
• Ability to distinguish colors in use of color-coded cable.
• Ability to use equipment with a maximum load capacity of 275lbs.
• Ability to lift 50lbs and work aloft.
• Ability to successfully complete required safety training.
• Ability to work assigned schedules and extended hours including day, evening, weekend, and holiday hours.
• Ability to respond to after-hour callouts.
• High School Degree or GED equivalent.

Responsibilities

• Install and repair residential and business communications services including telephone, internet, and video.
• Work with tools and test equipment to provide service for multiple technologies and network designs.
• Recommend products and services to meet customer communication needs.
• Perform work in both buried and aerial plant environments, requiring pole climbing and ladder skills.
• Safely operate and maintain a clean and organized company service vehicle.
• Work in both inside and outside environments.
• Complete necessary safety training and adhere to safety standards and regulations.

Benefits

• Medical, Dental, Vision Insurance Plans
• 401K Plan
• Health & Flexible Savings Account
• Life and AD&D, Spousal Life, Child Life Insurance Plans
• Educational Assistance Plan
• Identity Theft, Legal, Auto & Home and Pet Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Telecommunications
• Education Level: High school or GED