Toro TMS-posted about 7 hours ago
Full-time • Manager
Remote

As Field Implementation Manager, you’ll be the face of Toro during one of the most critical moments in our client journey: going live. You’ll lead the deployment of our TMS platform at customer sites, ensuring a smooth transition from legacy systems to Toro’s modern, user-friendly solution. This role blends project management, client training, and real-time problem solving all with a people-first mindset.

  • Lead onsite implementations of Toro’s platform at bulk trucking terminals, dispatch centers, and warehouses
  • Partner with Sales, Engineering, Product and Operations to translate client goals into actionable rollout plans
  • Deliver hands-on training to dispatchers, drivers, and logistics managers, making tech feel approachable and useful
  • Troubleshoot issues in real time and adapt implementation plans to meet site-specific needs
  • Travel to client sites (up to 70%)
  • 2-5 years of experience in a client facing role, warehousing, logistics or field-based SaaS implementation
  • Strong project management and client-facing communication skills
  • Comfort with dynamic environments and a knack for simplifying complex systems
  • Empathy for frontline users and a bias toward action
  • Willingness to travel and work hands-on with clients
  • Comprehensive medical, dental, and vision coverage
  • Unlimited PTO
  • 401(k) policy managed by Empower
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