Field Hydraulic Hose Technician

PIRTEK Peachtree•Lawrenceville, GA

10h

About The Position

PIRTEK is proud to be the nation’s leading provider for on-site hydraulic and industrial hose assembly and replacement. Our success is driven by a team of dedicated franchise partners and team members who are guided by our core values: · People – We foster an environment of mutual trust and respect. · Integrity – We conduct ourselves with fairness and integrity. · Real – We are authentic and transparent with stakeholders. · Teamwork – We believe collaboration and teamwork drives great results. · Excellence – We strive for excellence and provide the best service to our customers. · Kaizen – We continuously improve in every way. PIRTEK operates brick-and-mortar service centers and purpose-built mobile service units, which boast a 1-hour ETA for on-site emergency hose services, available 24/7/365, setting us above the competition. Come join our growing team and keep your community operating! PIRTEK is hiring for a Hydraulic Hose Service & Sales Technician to service, assemble, and install hydraulic and industrial hoses for a diverse customer base in varying environmental conditions. This is a messy job that requires manual labor and on-call hours (on-call with incentive pay), so dedication and grit is essential. We are looking for highly driven and self-sufficient individuals with excellent communication and customer service skills. Our most successful Technicians: · Are natural problem solvers · Are mechanically inclined · Enjoy working with their hands · Show passion and perseverance through their work Hydraulic and industrial hose experience is NOT required! Each Hydraulic Hose Service & Sales Technician is provided complete training on industry knowledge, PIRTEK processes, safety standards, and how to operate your purpose-built mobile service unit. PIRTEK also provides support through a 24/7 hotline for Technicians to ask technical questions. You will be operating out of a PIRTEK Service & Supply Center in a purpose-built mobile service unit – a workshop-van that is outfitted with all the tools and machinery needed to successfully service your local area. · Territory-based service areas · Service locations may differ in terrain, noise level, temperature, common amenities available, etc. · Oil, grease, lubricant, and other “messy” substances are frequently used · You may be required to travel for training initiatives, at no cost to you

Requirements

Sit, stand, kneel, bend, and/or stoop from moderate to extended periods
Safely use ladders, step-ups, stairs, etc.
Mechanically inclined – consistent use of hand tools & specialized equipment is required
Good communication skills (verbal and written)
Ability to navigate through customer objections to identify needs and execute sales
Self-motivated & positive attitude through difficult jobs
Able to work individually and as a team
Lift up to 50 pounds
Can safely & lawfully drive a large work van
High School diploma or GED
Driver’s License with clean driving record
Ability to pass a background check
Must have field services experience as a diesel technician, diesel mechanic, or similar field.

Nice To Haves

Experience in industrial development & construction, automobile/ marine/ field mechanics, or a related industry is a plus

Responsibilities

Adhere to all industry and PIRTEK safety standards
Carry out service calls & sales visits in your local area
Identify faulty hoses and/ or hose assemblies to service the customers’ needs
Remove worn or broken hoses before fabricating and installing the new replacement
Ensure oil spills/ environmental contaminants, due to hose failure and/ or repair, are cleaned or contained to the customer’s satisfaction (as well as federal, state, and local regulations)
Input service details into the online database to create accurate invoices
Develop relationships with new and existing customers
Maintain mobile service unit, tools, and equipment
Ensure customer satisfaction by resolving issues on-site and conducting frequent follow-up visits
Participate in the rotating On-Call schedule (with increased incentive pay)
Perform other related duties as assigned