Field Estimator (Inside Sales)

Paul Davis Restoration & Remodeling of South Atlanta • GA

90d

About The Position

Paul Davis Restoration is looking for a motivated, customer-focused Field Estimator (Inside Sales) to join our team. In this role, you’ll be the first person on-site after a property damage event, responsible for assessing the situation, documenting the damage, and helping guide homeowners through the start of the restoration process. This is a non-estimating role—you won't write full estimates but will use Xactimate to assist with supplements or small revisions as needed. You'll also communicate with insurance adjusters and ensure a smooth experience for our clients from day one.

Requirements

• High school diploma or equivalent required
• Experience in restoration, construction, or insurance claims preferred
• Strong communication and customer service skills
• Familiarity with mobile documentation tools (DocuSketch, apps, tablets)
• Highly organized and detail-oriented
• Valid driver’s license and reliable transportation
• Ability to lift 50 lbs and access confined spaces if necessary

Responsibilities

• Serve as the first point of contact at new reconstruction job sites
• Conduct thorough damage assessments (fire, water, mold, storm)
• Use tools like DocuSketch and mobile apps to capture site data
• Submit complete documentation to Desk Estimator for estimate development
• Use Xactimate to assist with estimate supplements when needed
• Communicate clearly and professionally with insurance adjusters
• Maintain consistent, compassionate communication with customers
• Complete job forms and upload accurate documentation to the system
• Represent the Paul Davis brand with professionalism and care

Benefits

• 401(k)
• Company car
• Competitive salary
• Dental insurance
• Health insurance
• Vision insurance

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees