Field Engineering Technical Site Lead (Onsite)

RTX•Wichita, KS

1d•Onsite

About The Position

Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market. Collins Aerospace is seeking a highly motivated and experienced Field Service Engineer (FSE) with a strong technical and leadership background to serve as the DCGS-KS Site Lead. This position supports a team of GEOINT/SIGINT FSEs in Distributed Common Ground System (DCGS) operations for our Kansas ANG customer. The role requires a seasoned technical leader with extensive hands-on DCGS systems expertise to guide technical decisions, ensure operational excellence, and maintain mission readiness. You will manage our enterprise system, leveraging your technical skills to deliver exceptional support and maintain high standards of service for our valued customer.

Requirements

Strong systems administration expertise in Linux, Windows, virtualization, and networking environments.
Technical experience with DCGS (ISR) systems and data workflows.
Proven leadership and team management experience.
Excellent communication and customer-facing skills.
Understanding of cybersecurity and compliance frameworks.
Ability to operate effectively in high-tempo, mission-critical environments.
Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience
CompTIA 8570 Sec + (active)
Active and transferable U.S. government issued TS/SCI Clearance is required prior to start date.
Must be willing to travel up to 25% of the time to customer locations.

Nice To Haves

Certified Information Systems Security Professional (CISSP) certification.

Responsibilities

Ensure Intelligence, Surveillance, and Reconnaissance (ISR) systems (sensors, data processing platforms, networks, storage) are fully operational and mission ready.
Oversee system performance, uptime, and availability to meet mission requirements.
Coordinate troubleshooting and root cause analysis for outages or degraded performance.
Approve and guide system upgrades, patches, and configuration changes.
Maintain compliance with facility and system security standards.
Lead, mentor, and supervise a team of system administrators (Linux/Windows, networking, storage, etc.).
Conduct performance reviews / support team members’ professional development.
Enforce standard operating procedures (SOPs) and best practices.
Act as the escalation point for complex technical issues.
Develop and refine operational procedures and workflows
Track metrics (uptime, incident response time, SLA performance)
Maintain system documentation, diagrams, and knowledge bases
Serve as the primary technical point of contact for the customer.
Translate mission requirements into actionable technical tasks for the team.
Provide status updates, briefings, & reports on system health/project progress.
Manage customer expectations and ensure satisfaction.
Support audits, inspections, and compliance reviews as needed.

Benefits

Medical, dental, and vision insurance.
Three weeks of vacation for newly hired employees.
Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option.
Tuition reimbursement program.
Student Loan Repayment Program.
Life insurance and disability coverage.
Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.
Birth, adoption, parental leave benefits.
Ovia Health, fertility, and family planning.
Adoption Assistance.
Autism Benefit.
Employee Assistance Plan, including up to 10 free counseling sessions.
Healthy You Incentives, wellness rewards program.
Doctor on Demand, virtual doctor visits.
Bright Horizons, child, and elder care services.
Teladoc Medical Experts, second opinion program.
May be eligible for relocation
And more!