Field Engineer

Boingo • New York, NY

5d • $104,000 - $131,000 • Hybrid

About The Position

Boingo is growing, with a strong pipeline of exciting projects. We’re looking for a field engineer who’s ready to take ownership of their marquee venues — keeping systems running smoothly and partners satisfied. With cutting-edge technology at your fingertips and a top-notch team by your side, you’ll have everything you need to succeed.
As the leader of your venue networks, you’ll need to be customer-focused, with in-depth knowledge of Distributed Antenna Systems (DAS), along with some WLAN, and Small Cell networks. You’ll maintain and enhance system performance in large-scale venues while collaborating with a tight-knit team to tackle complex technical challenges.
At Boingo, we don’t just follow the latest technology trends, we help shape them. Our team is driven by a culture of innovation, collaboration, and customer success, with a proven track record of delivering solutions that meet the evolving demands of connected environments.

Requirements

• 3+ years of hands-on experience as a DAS or Cellular Field Engineer.
• Familiarity with DAS OEMs (e.g., CommScope, JMA, Corning Mobile Access, SOLiD) and their performance benchmarks.
• Experience managing subcontractors remotely across large regions.
• Ability to read and interpret construction drawings, RF schematics (iBwave / Ekahau), and blueprints.
• Proficiency in updating reports and trouble tickets.
• Physical ability to lift 50 lbs., work outdoors, on ladders, and in confined spaces.
• Experience with electrical wiring, ESD products, and working in construction or installation environments with minimal supervision.
• Certifications in test equipment (e.g., Anritsu Sweep Master) and connector coring / compression techniques.
• Basic LAN Layer 1 & 2 troubleshooting, including Cisco CLI knowledge.
• Formal training or equivalent hands-on experience in basic installation procedures.
• Willingness to travel within the Southwest region for up to a week and occasionally work shifts outside regular hours.

Responsibilities

• Manage procurement for your venues, ensuring cost efficiency and budget adherence for hardware and subcontractor labor.
• Optimize network performance by collaborating with system integrators and the operations deployment team during commissioning and integration.
• Review and approve system integrator reports, ensuring compliance with carrier KPIs.
• Analyze system health data, including Layer 3 messaging KPIs and carrier RAN metrics, and conduct quality control checks.
• Perform routine health checks, preventative maintenance, and ensure system performance aligns with original turn-up standards.
• Generate internal and external performance reports for stakeholders.
• Conduct system testing, including RF sweep, fiber testing, PIM, and carrier handset testing.
• Remotely monitor venues, troubleshooting issues, and coordinate subcontractor dispatch when necessary.
• Build relationships with service providers to enhance system performance through data analysis.
• Perform benchmark testing, RF site surveys, and create as-builts for new and existing venues.
• Execute system modifications and additions, including DAS, Small Cell, and Wi-Fi equipment installations, rack stacking, and cable routing.
• Work with hand and power tools, coaxial PPC compression tools, Cat5/6 terminations, and RF test equipment.
• Maintain strong technical knowledge of wireless network products and ensure compliance with safety, business conduct, and quality assurance standards.

Benefits

• We offer a generous package of benefits and perks, including health, dental, vision, a bonus plan, 401(k) match, gym & phone reimbursement programs, tuition reimbursement – and more!
• Boingo also offers an annual bonus plan as part of the compensation package, as well as a full range of medical, dental, vision, financial, and other benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed