Field Engineer

Unisys • Dallas, TX

3d

About The Position

What success looks like in this role: Serves as Field Engineer for specific clients and/or for specific products and applications, including tech kiosks / desks. Provides software, hardware and networking support for desktops, laptops, servers, network devices, AV rooms and other networked devices. Installs and maintains PCs and associated software, networks, servers, peripherals and other networked devices. Supports network products from both operational and maintenance perspectives, including preventative maintenance activities. Performs installs, moves, adds and changes as required. Tests and certifies PCs, networks, servers and client approved applications. Provides follow-up on problems or escalations. Maintains a high degree of professionalism in actions, demeanor and dress. Meets SLA requirements and ensures client satisfaction in all interactions.

Requirements

• High School Diploma or GED required
• May require technical certification or Associate Degree
• Generally, 1-2years’ experience in area of responsibility
• This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Responsibilities

• Serves as Field Engineer for specific clients and/or for specific products and applications, including tech kiosks / desks.
• Provides software, hardware and networking support for desktops, laptops, servers, network devices, AV rooms and other networked devices.
• Installs and maintains PCs and associated software, networks, servers, peripherals and other networked devices.
• Supports network products from both operational and maintenance perspectives, including preventative maintenance activities.
• Performs installs, moves, adds and changes as required.
• Tests and certifies PCs, networks, servers and client approved applications.
• Provides follow-up on problems or escalations.
• Maintains a high degree of professionalism in actions, demeanor and dress.
• Meets SLA requirements and ensures client satisfaction in all interactions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees