Field Engineer

KGP Telecommunications•Boise, ID

2d•$26 - $39

About The Position

The Field Engineer is responsible for providing high-quality service and evaluating customer’s requests in all customer technical spaces, including, but not limited to data centers, mobile telephone switch centers, central office wire centers, and designated enterprise spaces. The Field Engineer is required to take excellent care of our customers, build relationships, question things and take action, work hard, work smart, and enjoy the experience.

Requirements

Exhibit personal power and leadership
Exhibit self-awareness
Exhibit a tendency for continuing education and self-improvement
Exhibit enthusiasm and determination
Exhibit industry awareness
Exhibit intellectual curiosity
Exhibit exceptional organizational skills
Exhibit a strong problem-solving approach
Exhibit strong verbal and written communication skills
Exhibit the ability to define problems, collect data, establish facts, and draw valid conclusions
Must be able to demonstrate valid driver’s license with acceptable driving record.
Must be able to provide proof of insurance.
High school diploma or equivalent, Technical degree preferred
Possess 1 ½ years-experience or equivalent as determined by training program and demonstrated proficiency
Demonstrate proficient use of Microsoft programs and applications
Demonstrate proficient use of IOS and/or Android applications
Able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Responsibilities

Receives and analyzes input document from customer, paying close attention to critical dates and detailed information supplied.
Contacts customer to schedule site survey (if feasible) and gathers the necessary form and drawings for the walk through.
If feasible, conducts detailed Engineering site survey with the customer, or independently as needed.
Furnishes survey information for development of the bid or customer specific response forms.
Compile list of all required material types, quantities, cable lengths, etc to complete requested work.
Prepares/issues, as needed, detailed job spec, and drawings prior to the installation start date.
Creates a presence and maintains a continuing dialog with the customer in order to proactively plan/recommend future projects.
Recommends changes to standard material libraries to ensure that the appropriate supplies are being provided.
Assist in updating procedures as required to meet customer or equipment requirements.
Assists field installation groups in resolving technical issues.
Attends customer held meetings, as needed.
Performs other duties as requested by Manager
Driving is an essential function of this position.
Adhere to, promote, and accept personal responsibility for compliance to:
Federal and Local Occupational Safety and Health Regulations
Industry Consensus Standards
KGP Injury and Illness Prevention Program Manual
Participate in job site safety/hazard analysis when applicable