Field Engineer, Central Florida

Carestream Health • FL

84d • $32 - $43

About The Position

You will support Digital X-Ray Systems business as a Field Service Engineer. This position will be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites; generate service revenue; adhere to state and federal regulatory requirements. Performs all administrative duties within established and regulatory timeframes including timesheets, service work orders, expense reports, Field Change Orders (FCO), preventative maintenance (PM), installation documents, site and service documentation, and other related paperwork. Actively participates as a member of the regional work team and works to improve team processes. The Field Engineer services laser printers, networks, CR & DR X-ray imaging equipment, CT scanners, radio fluoroscopy equipment, and other hospital equipment. The Field Engineer position involves working in the medical imaging field so you will be servicing our customer base primarily in hospitals and imaging centers. This position involves possible overnight travel and will be based in a home office. A company provided vehicle, laptop, and cell phone are included. Benefits include an annual incentive plan and a benefits package. Field Service Engineers need to live within the service area, preferably Orlando, FL. The service area spans Central Florida.

Requirements

• Associate Degree in electronics or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred.
• 2+ years of experience in diagnostic imaging or 4+ years in the electronics industry, preferably in a field service environment.
• Knowledge of computers and networking; PC competency including Microsoft Office Suite.
• Ability to understand and apply electronic, mechanical, and networking theory.
• Ability to read and interpret schematics and site drawings.
• Strong organizational and multi-tasking skills.
• Ability to adapt to changing work requirements in a fast-paced environment.
• Exceptional customer service skills.
• Effective communication skills, both written and verbal.
• Valid driver’s license and compliant driving record.

Nice To Haves

• Experience with X-Ray and Complex Medical Devices.
• Knowledge of Carestream Equipment.

Responsibilities

• Support Digital X-Ray Systems business as a Field Service Engineer.
• Manage customer relationships through effective technical knowledge.
• Install, troubleshoot, service, and maintain equipment at customer sites.
• Generate service revenue and adhere to regulatory requirements.
• Perform administrative duties including timesheets, service work orders, and expense reports.
• Participate as a member of the regional work team to improve processes.
• Service laser printers, networks, CR & DR X-ray imaging equipment, CT scanners, and other hospital equipment.
• Work primarily in hospitals and imaging centers.
• Travel overnight as required and work from a home office.

Benefits

• Annual incentive plan.
• Benefits package including health insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees