Field Enablement Administrator

Sunrun • Petaluma, CA

124d • $95,519 - $127,359

About The Position

Ever since we started in 2007, Sunrun has been at the forefront of connecting people to the cleanest energy on Earth. It's why we've become the #1 home solar and battery company in America. Today, we're on a mission to change the way the world interacts with energy, and we're building a company and brand that puts power at the center of life. And we're doing it by designing a dynamic culture where employee development, well-being, and safety come first. We're unlike any other solar company. Our vertically integrated model gives us total control over every part of the energy lifecycle - from sale through installation and beyond - so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with.

Requirements

• High school diploma or equivalent required; some college or technical coursework preferred.
• 1-2 years of experience in field operations, construction coordination, or administrative support.
• Strong organizational and communication skills; ability to multitask across priorities and teams.
• Proficient in GoogleSuite (Sheets, Gmail, Drive), Excel, and task management systems (Salesforce preferred).
• Experience working with solar, construction, or home services scheduling preferred.
• Comfortable working in a fast-paced, dynamic environment with evolving priorities.
• Ability to travel locally to offices or job sites occasionally, if needed.

Responsibilities

• Monitor daily job queues for site surveys and inspections to ensure all assignments are properly scheduled and staffed.
• Adjust job schedules based on technician availability, customer readiness, and field conditions.
• Track cancellations, no-access issues, and reschedules in real time and communicate changes to relevant stakeholders.
• Support field employees with task management as needed in both training and production.
• Review survey and inspection documentation (photos, checklists, notes) for completeness and accuracy before handoff to other teams.
• Flag missing or incorrect data and coordinate with field staff to obtain corrections quickly.
• Support closure of open tasks or follow-up items that block downstream progress.
• Act as a communication hub between field teams, regional leadership, schedulers, and other internal departments.
• Provide updates on job status, technician availability, and pipeline risks.
• Respond to internal inquiries about job progress, completion status, or documentation needs.
• Utilize up-to-date tracking tools (Google Sheets, Salesforce dashboards, etc.) that reflect accurate field performance and status.
• Ensure FICs, survey forms, and inspection documentation are properly submitted and routed.
• Assist in tool inventory or equipment requests as needed to support field continuity.
• Ensure that all appropriate daily tasks are closed out by field employees in a timely manner.
• Support the entry and maintenance of performance logs, safety records, and completion trackers.
• Pull daily and weekly reports for leadership on field productivity, rework volume, and inspection outcomes.
• Ensure the timely and accurate completion of administrative tasks tied to project and technician workflows.

What This Job Offers

• Industry: Specialty Trade Contractors
• Education Level: High school or GED