FIELD DOCK & DOOR SERVICE TECH

Hugg • Springdale, AR

30d

About The Position

Field Dock & Door Service Techs function as part of the Warehouse Products Service Team and are responsible for installing, diagnosing, and repairing warehouse docks and doors. In this role you will: Repair Warehouse Docks and Rollup Doors to bring each customer's facility back to operational safety standards through safety protocols, evaluating repair needs, and communicating those effectively with the customer. Performing New Installation on Dock and Door projects. Effectively communicate with all involved parties about possible downtime and job progress to include the Warehouse Products team so that they may also provide quality customer service and customer communications. Operate in a safe, efficient manner with minimal supervision.

Requirements

• Minimum 1 year experience installing and repairing loading dock equipment, commercial doors, and high-speed doors preferred
• Minimum 21 years of age with a clean driving record
• Above-average communication skills
• Ability to complete DOT medical certification if assigned DOT-rated vehicle
• High School diploma or equivalent
• Possessing or having the ability to obtain a complete line of tools

Nice To Haves

• Electrical experience, including proper use of a multimeter
• General knowledge of operating various equipment
• Ability to accomplish duties with accuracy and timeliness

Responsibilities

• Repair Warehouse Docks and Rollup Doors to bring each customer's facility back to operational safety standards through safety protocols, evaluating repair needs, and communicating those effectively with the customer.
• Performing New Installation on Dock and Door projects.
• Effectively communicate with all involved parties about possible downtime and job progress to include the Warehouse Products team so that they may also provide quality customer service and customer communications.
• Operate in a safe, efficient manner with minimal supervision.

Benefits

• Competitive Compensation
• Performance Bonuses
• Insurance (Medical, Dental, Vision, and Life Insurance, plus several supplemental benefits)
• Generous PTO Plan
• Paid Holidays
• 401k with company match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Rental and Leasing Services
• Education Level: High school or GED
• Number of Employees: 251-500 employees