Field Coordinator

Help At Home • Wilmington, DE

162d • $19

About The Position

Help at Home is hiring a Field Coordinator - we offer weekly pay Starting at $19.00 an hour! Help at Home, LLC is the nation's leading provider of high-quality care and support solutions. Our goal is to enable the highest level of personal independence and meaningful lives for our clients. Help at Home is committed to delivering a gold standard in care through our attentive and well-trained staff who support our clients comfortably and safely within their homes and communities.

Requirements

• High school diploma or GED
• Valid driver's license
• Access to an insured and reliable vehicle or public transportation
• Active and current auto insurance
• Ability to travel within the service area on weekdays between 8:00AM - 5:00PM
• Proficient computer skills
• Customer service experience and skills

Responsibilities

• Conduct in-person or virtual visits to client homes to complete new client admission packets and perform routine quality assurance check-ins.
• Facilitate the completion of onboarding paperwork for new caregivers, ensuring accuracy and compliance.
• Manage incoming phone calls, providing assistance or redirecting inquiries to the appropriate departments as necessary.
• Maintain accurate and up-to-date records in the designated database for client admissions and caregiver onboarding requests.
• Document and submit detailed reports of home visits and other field activities in the AMS system in a timely manner.
• Provide administrative and clerical support to the Intake Department, including data entry, file management, and other intake-related tasks as needed.

Benefits

• Weekly pay
• Direct deposit or cash card offered
• Healthcare, dental, and vision insurance
• Paid time off
• 401k
• Ongoing, in-depth training opportunities
• Meaningful work with clients who need your help
• Career growth and experience with an industry leader with 40+ years of history in a high-demand field

What This Job Offers

• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: High school or GED