Field Coordinator

SEEL•Mount Laurel, NJ

About The Position

Under the direction of the Program Operations Manager, the Field Coordinator will oversee the daily activity of assigned energy audit professionals. The Field Coordinator will also conduct energy audits, as well as supervise field Energy Auditors, ensuring the highest quality customer satisfaction on behalf of the client. Audits may include assessment of building performance, in-depth data collection, interface with multiple databases, installation of energy saving devices, customer energy savings education.

Requirements

2 years prior supervisory experience
At least 1 year of weatherization experience
Field experience in related disciplines including HVAC, HVAC-R, Building Sciences, or Energy Auditing
Knowledge working in the utility industry or with energy management programs
Training in weatherization and energy efficiency principals and techniques
Excellent communication and interpersonal skills
Comfortable working in an urban and rural setting with people of diverse background
Exercises good judgment and maintains safety always
Able to lead, motivate, be diplomatic, and build a positive rapport with customers
Communicate with technical and non-technical individuals
Work independently and/or as a team member
Able to work a flexible schedule, including some later evenings and weekends
Ability to bend, stoop and reach
Able to learn and work with new technology (e.g. handheld data devices)
Current driver’s license and good driving record a must
Must be able to pass the criminal background check and drug screening

Nice To Haves

Preferred Building Performance Institute (BPI) analyst certification or HVAC installation and repair

Responsibilities

Conduct morning crew meetings and encourage team interaction
Ensure that there are auditors available always to conduct daily audits
Coach, advise, and mentor crews where appropriate
Ensure crews fulfill scheduled appointments by tracking real-time progress for all visits
Measure and monitor quality assurance and time management of all assigned crews daily
Handle all assigned customer complaints related to audits
Replenish inventory in the field as needed
Ensure auditors fully complete N.E.A.T. audit and product install information on their handheld tablets, the day of their visits
Perform daily reviews on all crew consultation and install information for accuracy
Measure and monitor consultants and installers time and effectiveness
Work as an auditor when needed
Review and approve all crew time off request
Performs related work as required