Field Comp Specialist

Prosperity Life Group, LLC.Austin, TX
401d

About The Position

The Field Compensation Specialist is responsible for managing agent commission statements and payments, ensuring accuracy in calculations and compliance with company policies. This role involves maintaining agent records, processing applications, and communicating effectively with agents, including serving as a bilingual interpreter when necessary.

Requirements

  • Fully bilingual in English and Spanish.
  • Accounting or general business preferred.
  • Strong telephone skills and customer service.
  • Skills in light bookkeeping and basic accounting.
  • Familiar with Word, Excel, and PowerPoint.
  • High School diploma or equivalent.
  • 1-2 years experience in related areas.
  • Completion of LOMA insurance courses I and II required within the first year of employment.

Responsibilities

  • Review, sort, and disburse agent commission statements and payments by Company check or EFT.
  • Verify the calculation of commissions, frequency of payments, and method of payment as requested by agents and authorized by the Company.
  • Create, update, and maintain accurate agent records.
  • Process all aspects of LBR applications by coding them into the policy system and preparing policy endorsements and cover letters.
  • Process journal entries based on requests from agents or other departments to charge or credit agent commission accounts.
  • Communicate with agents in English and/or Spanish and serve as a Foreign Language interpreter for the department.
  • Review and reissue lost or stale-dated commission checks when necessary.
  • Review and process requests for commission payment via EFT, ensuring compliance with Federal Reserve ACH regulations.
  • Prepare and disseminate agents' group insurance enrollment packets and related correspondence.
  • Review, sort, and distribute monthly agent reports to agents and other departments.
  • Research problems/questions with commission payments for domestic and international agents.
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