Field Clinical Specialist, Imaging - New York City

Terumo • New York, NY

88d • $79,000 - $109,000

About The Position

Field Clinical Specialist - Imaging/Cardiology will serve as a “subject matter expert” (SME) to provide product support, education, training and insight regarding the proper use of specialty medical devices for Imaging/Cardiology procedures. Proctor physicians and/or ancillary staff during procedures in which Imagining therapy is utilized, conduct in-services and presentations on technologies, medical devices and on specific Imaging procedures to customers. Customers typically include physicians, nurses, other medical personnel and may extend internally to cross-functional partners. Under minimal direct supervision, provide highly specialized technical training typically in a clinical and/or surgical environment. Work with assigned sub-market team to include Business Development Managers (BDM), National Business Development Manager (NBDM), etc. in assigned accounts within the Imaging/Cardiology Quarterly Business Review (QBR) process.

Requirements

• Technical or professional health services licensure from an accredited licensing entity (e.g., RT, RCIS, RN) or bachelor’s degree in health sciences or related field with a minimum of 3 years’ experience in a clinical setting (peripheral and/or Cardiology related), or equivalent combination of education and experience.
• Must have a minimum of 3 years scrubbing experience within Cath Lab or Interventional Radiology environment or equivalent.
• Strong technical and clinical knowledge in human anatomy and physiology and medical procedural techniques (endovascular preferred).
• Ability to quickly gain a thorough knowledge of company products and their recommended use in various disease states.
• Ability to handle customer inquiries and to respond with company information, selected reference material and analyze product applications and misapplications to diagnose product issues relating to usage, manufacture and/or failure.
• Strong interpersonal and analytical skills, training and the ability to stay aware of the current technology, company products and generally accepted medical practices related to products and procedural area.

Nice To Haves

• Prior experience as a Field Clinical Specialist with a medical device company is preferred.
• Prior experience with Imaging procedures and products is strongly preferred.

Responsibilities

• Train internal (Field Team) and external customers (Physicians, Clinicians, Technicians) on the proper technique and use of TIS Imaging/Cardiology product portfolio.
• Serve as a company liaison with customers on clinical and technical matters supporting company initiatives, projects and products.
• Communicate (verbally or written) with marketing and sales teams to address technical and clinical issues.
• Operate computer medical simulation equipment and support the use of various vessel model units.
• Support local/regional/national clinical seminars and medical society sponsored symposia and courses as necessary.
• Work with NBDM, sales team, and marketing, internal departments and customers to resolve clinical and technical related problems.
• Visit key customers to evaluate products and help maintain good customer relationships, gain competitive knowledge and new product concepts or product enhancement ideas.
• Ensure clinical compatibility between all TIS products within the scope of procedural application.
• Participate in the QBR process demonstrating understanding of sales processes, effective targeting and operational compliance.
• Ensure to the best of their ability TIS products are used appropriately regarding patient safety and intended use.
• Work with Marketing and Sales to implement tactics supporting strategic goals and product related tactics.
• Perform other job-related duties as assigned.

Benefits

• Annual bonus
• Paid vacation
• Paid holidays
• Health, dental and vision benefits
• 401(k) with matching contributions
• Tax advantage savings accounts
• Legal plan
• Voluntary life and AD&D insurance
• Voluntary long-term disability
• Short term disability
• Critical illness and accident insurance
• Parental leave
• Personal leave
• Tuition reimbursement
• Travel assistance
• Employee assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree