Field Clinical Specialist - EMBO, Boston

Terumo • Boston, MA

151d • $100,000 - $105,000

About The Position

Serving as a “subject matter expert” (SME), provide product support, education, training and insight regarding the proper use of specialty medical devices for endovascular embolization procedures. Proctor physicians and/or ancillary staff during procedures in which embolization devices are utilized, provide in-services and presentations on technologies, medical devices and on specific embolization procedures to customers. Customers typically include physicians, nurses and other medical personnel. May also extend internally to cross-functional partners. Under minimal direct supervision, provide highly specialized technical training typically in a clinical and/or surgical environment. Work with assigned sub-market team to include Territory Managers, Region Managers, etc. in assigned accounts within the Embo Quarterly Business Review (QBR) process.

Requirements

• Technical or professional health services licensure from an accredited licensing entity (e.g., RT, RCIS, RN) or Bachelor’s degree in health sciences or related field with a minimum of 3 years’ experience in a clinical setting (peripheral and/or cardiology related), or equivalent combination of education and experience.
• Must have a minimum of 3 years scrubbing experience within Cath Lab or Interventional Radiology environment or equivalent.
• Prior experience as a Field Clinical Specialist with a medical device company is preferred.
• Prior experience with endovascular embolization procedures and products is strongly preferred.

Responsibilities

• Train internal (Field Team) and external customers (Physicians, Clinicians, Technicians) on the proper technique and use of TIS embolization product portfolio.
• Serve as a company liaison with customers on clinical and technical matters supporting company initiatives, projects and products.
• Communicate (verbally or written) with marketing and sales teams to address technical, and clinical issues.
• Operate computer medical simulation equipment and support the use of various vessel model units.
• Support local/regional/national clinical seminars and medical society sponsored symposia and courses as necessary.
• Work with NEBDM, sales team, and marketing, internal departments and customers to resolve clinical and technical related problems.
• Visit key customers to evaluate products and help maintain good customer relationships, gain competitive knowledge and new product concepts or product enhancement ideas.
• Ensure clinical compatibility between all TIS products within the scope of procedural application.
• Participate in the QBR process demonstrating understanding of sales processes, effective targeting and operational compliance.
• Ensure to the best of their ability TIS products are used appropriately regarding patient safety and intended use.
• Work with Marketing and Sales to implement tactics supporting strategic goals and product related tactics.
• Follow the established (PPR) Product Performance Reporting process and provide any necessary input.
• Demonstrate a commitment to patient safety and product quality by maintaining compliance with all TMC Quality Systems requirements.
• Maintain strong knowledge of and adherence to regulations regarding promotional material content and control.
• Perform other job-related duties as assigned.

Benefits

• Annual bonus
• Paid vacation
• Paid holidays
• Health, dental and vision benefits
• 401(k) with matching contributions
• Tax advantage savings accounts
• Legal plan
• Voluntary life and AD&D insurance
• Voluntary long-term disability
• Short term disability
• Critical illness and accident insurance
• Parental leave
• Personal leave
• Tuition reimbursement
• Travel assistance
• Employee assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree