Field Clinical Engineer

Neuralink•Austin, TX

About The Position

We are creating devices that enable a bi-directional interface with the brain. These devices allow us to restore movement to the paralyzed, restore sight to the blind, and revolutionize how humans interact with their digital world. The Neuralink Clinical team is at the heart of an ecosystem that merges neuroscience, engineering, and medicine. We work to shape the future of brain-computer interface (BCI) technology through the planning, launch, and execution of groundbreaking human clinical trials. Our team is built on a foundation of excellence, aiming to uphold the highest standards of Good Clinical Practice (GCP) while redefining what’s possible and revolutionizing the way people interact with technology. Through strict compliance with ethical and regulatory protocols, we focus on ensuring the well-being of our trial participants while advancing the frontiers of neuroscience! Every day will bring fresh challenges and unprecedented opportunities to pioneer new approaches in the pursuit of our mission. From navigating regulatory pathways, designing trial protocols and documentation, and executing clinical trials, our team is instrumental in translating Neuralink’s BCI technology for use in people! As a Field Clinical Engineer, you will be on the front lines of Neuralink’s clinical programs, working directly with participants, clinicians, and internal teams to translate cutting-edge neurotechnology into meaningful functional outcomes. This role is ideal for individuals with a background in PM&R, occupational therapy, or physical therapy who also have experience in medical devices and thrive in dynamic clinical environments. You will play a critical role in bridging clinical care, engineering, and research by supporting device use, optimizing participant performance, and ensuring high-quality data collection in both clinical and home settings. This role requires someone who is hands-on, clinically grounded, technically curious, and able to adapt quickly. You should be comfortable working with participants with significant neurological impairments and motivated by improving independence and quality of life.

Requirements

Clinical training and hands-on experience in PM&R, occupational therapy, or physical therapy, with a focus on neurological populations (e.g., SCI, ALS, stroke)
3+ years of experience in a clinical, field-based, or medical device–adjacent role (rehab, neuromodulation, assistive technology, or similar)
Demonstrated experience working directly with patients and clinicians in dynamic care environments
Strong problem-solving skills with the ability to troubleshoot clinical and technical issues in real time
Ability to interpret participant performance, functional outcomes, and device behavior to inform next steps
Comfort working with technology, including basic data review and interaction with software-driven systems (no need to be a coder, but not afraid of one either)
Working knowledge of clinical research principles, including protocol adherence, endpoint-driven activities, and data quality expectations
Familiarity with Good Clinical Practice (GCP) and general clinical study conduct
Ability to collaborate effectively across clinical, engineering, and operations teams
Strong communication skills, with the ability to engage both participants and highly technical teams
High attention to detail, with the ability to manage multiple participants, sites, and priorities simultaneously
Willingness to travel frequently to support clinical sites and participants

Nice To Haves

Degree or formal training in bioengineering, biomedical engineering, or a related field, with exposure to neurotechnology or implantable systems
Experience working with neuromodulation, brain-computer interfaces, or other neurorehabilitation technologies
Prior experience in a clinical field engineer, clinical specialist, or applications role within a medical device company
Experience supporting surgical procedures, intraoperative environments, or early post-implant programming and troubleshooting
Familiarity with signal-based systems (e.g., neural data, EMG, EEG) and comfort interpreting system performance in real time
Exposure to rehabilitation technology integration, including assistive devices, digital interfaces, or adaptive control systems
Experience supporting multi-site clinical studies or working directly with investigators and study coordinators
Comfort working with data systems (e.g., EDC platforms, basic data visualization tools) to review participant performance and study metrics
Understanding of usability, human factors, and patient-centered design principles
Prior involvement in training clinicians or participants on device use and workflows
Experience working in early-stage or rapidly evolving clinical programs where processes are still being defined

Responsibilities

Work directly with study participants to support device use, training, and optimization during clinical sessions and at home
Apply principles of rehabilitation (PM&R, OT, PT) to maximize participant outcomes and functional performance with the system
Collaborate closely with surgeons, investigators, and site staff to ensure seamless clinical execution across all phases of the study
Serve as the primary interface between participants and the technology, troubleshooting issues in real time and escalating when needed
Support surgical and post-operative workflows, including intraoperative and early post-implant sessions where applicable
Ensure high-quality, protocol-compliant data collection by aligning participant activities with study endpoints and data capture requirements
Partner with clinical, engineering, and data teams to translate real-world use into actionable insights for product and algorithm development
Identify trends in participant performance, usability challenges, and safety signals, and communicate clearly to cross-functional teams
Contribute to development and refinement of training protocols, user workflows, and clinical best practices
Support site onboarding, training, and ongoing engagement to ensure consistency and scalability across clinical sites
Assist in preparation for regulatory inspections and ensure activities are conducted in compliance with GCP, protocol requirements, and internal procedures
Travel to clinical sites as needed to support study execution and participant care

Benefits

An opportunity to change the world and work with some of the smartest and most talented experts from different fields
Growth potential; we rapidly advance team members who have an outsized impact
Excellent medical, dental, and vision insurance through a PPO plan
Paid holidays
Commuter benefits
Meals provided
Equity (RSUs)
401(k) plan
Parental leave
Flexible time off