About The Position

As a Client Manager, you will be driving retention and up-selling our existing customers. You will aim to achieve customer satisfaction across the Corporate Legal customer base. Ensuring effective client management, deployment of internal resources, and expanding products and services within the assigned region.

Requirements

  • Bachelor’s degree
  • Proven experience generating new business sales
  • Solid interpersonal and presentation skills to partner and collaborate across teams
  • Have a solid understanding of solution selling value proposition
  • Display functional knowledge of negotiation process
  • Demonstrate an ability to work in a team selling environment
  • Have excellent organizational and time management skills
  • Have a technical aptitude with computer skills including Excel, Word, Powerpoint, CRM applications

Responsibilities

  • Meeting Point of Sales goals within assigned accounts and revenue goals within region
  • Growing pipeline through active account management and executing a strategic account plan with the client
  • Owning the for the overall health and status relationship with the customer
  • Managing complete sales cycle from opportunity identification through close
  • Promoting a consultative sales motion at all levels of the organization
  • Creating targeted, solution-oriented proposals with appropriate positioning and pricing for software and services
  • Developing and tracking pipeline within assigned accounts utilizing CRM and reporting weekly forecast and opportunity progression
  • Working with clients and internal partners through issue resolution to drive customer satisfaction
  • Representing product portfolio through speaking engagements, industry events and trade shows

Benefits

  • We promote a healthy work/life balance across the organization.
  • We offer an appealing working prospect for our people.
  • With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
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