Texas Farm Bureau Casualty Insurance Company-posted 9 months ago
Full-time
Conroe, TX
Insurance Carriers and Related Activities

The Field Claims Representative position at Texas Farm Bureau Casualty Insurance Company is responsible for investigating and resolving claims in a fair, prompt, and efficient manner, according to the Company and Claims department policies and procedures on an as needed basis. This role involves applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio.

  • Investigate, evaluate, and settle claims.
  • Recognize the need for experts and report to the District Claims Manager.
  • Investigate and report accidental death claims and property protection claims.
  • Pay and process claims within designated authority level.
  • Adjust reserves or provide reserve recommendations.
  • Verify and analyze data used in settling claims.
  • Contact or interview claimants, doctors, medical specialists, insureds, agents, and employees for additional information.
  • Participate in the training process as per the Texas Claims Representative Training Process.
  • Comply with the Certified Fleet Operator requirements of the Company Driving and Safety Policy.
  • Other duties may be assigned.
  • Four-year degree from an accredited college or university.
  • All Lines Adjuster license from the Texas Department of Insurance, maintained according to the licensing requirements set forth by the state of Texas or ability to obtain.
  • Acceptable credit rating.
  • Effective knowledge of basic computer applications.
  • Effective interpersonal verbal skills, both face-to-face and over the phone.
  • Ability to plan, organize, and complete detailed work independently or in a team environment.
  • Valid Texas driver's license and driving record at the time of hire.
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