Field Claims Representative

Texas Farm Bureau Casualty Insurance Company • Plainview, TX

89d

About The Position

The Field Claims Representative position at Texas Farm Bureau Casualty Insurance Company is responsible for investigating and resolving claims in a fair, prompt, and efficient manner, according to the Company and Claims department policies and procedures on an as needed basis. This role involves applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio.

Requirements

• Four-year degree from an accredited college or university.
• All Lines Adjuster license from the Texas Department of Insurance, maintained according to state requirements or ability to obtain.
• Acceptable credit rating.
• Effective knowledge of basic computer applications.
• Effective interpersonal verbal skills, both face-to-face and over the phone.
• Ability to plan, organize, and complete detailed work independently or in a team environment.
• Valid Texas driver's license and driving record at the time of hire.

Responsibilities

• Investigate, evaluate, and settle claims.
• Recognize the need for experts and report to the District Claims Manager or Senior Field Claims Representative.
• Investigate and report accidental death claims, property protection claims, and payments to fire departments.
• Pay and process claims within designated authority level.
• Adjust reserves or provide reserve recommendations.
• Verify and analyze data used in settling claims.
• Contact or interview claimants, doctors, medical specialists, insureds, agents, and employees for additional information.
• Participate in the training process as per the Texas Claims Representative Training Process.
• Comply with the Certified Fleet Operator requirements of the Company Driving and Safety Policy.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree