Claims - Field Claims Representative

Cincinnati Financial Corporation • Towson, MD

36d

About The Position

At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we're looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person. If you're ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow. The Field Claims department is currently seeking Field Claims Representatives to service the territory surrounding: Towson Maryland. The candidate is required to reside within the territory. This territory allows either an experienced or entry-level representative the opportunity to investigate and evaluate multi-line insurance claims through personal contact to ensure accurate settlements.

Requirements

• be available and communicative during your regular business hours
• a desire to learn about the insurance industry and provide a great customer experience
• the ability to work unsupervised
• excellent verbal and written communication skills
• strong interpersonal skills
• excellent problem-solving, negotiation, organizational and prioritization skills
• preparedness to follow-up with others in a timely manner
• a valid driver's license
• a bachelor's degree
• be available and communicative during your regular business hours
• capacity to work unsupervised
• excellent verbal and written communication skills
• strong interpersonal skills
• excellent problem-solving, negotiation, organizational, and prioritization skills
• preparedness to follow-up with others in a timely manner
• a valid driver's license
• bachelor's degree or equivalent experience required

Nice To Haves

• AINS, AIC, or CPCU designations preferred
• multi-line claims experience preferred
• ability to completely assess auto, property, and bodily injury type damages
• AINS, AIC, or CPCU designations preferred

Responsibilities

• complete thorough claim investigations
• interview insureds, claimants, and witnesses
• consult police and hospital records
• evaluate claim facts and policy coverage
• inspect property and auto damages and write repair estimates
• prepare reports of findings and secure settlements with insureds and claimants
• use claims-handling software, company car and mobile applications to adjust loss in a paperless environment
• provide superior and professional customer service
• once eligible, become a certified and active Arbitration Panelist

Benefits

• company car
• company stock options, including Restricted Share Units and Incentive based stock options
• paid time off (PTO)
• 401K with 6% company match
• company car
• company stock options, including Restricted Share Units and Incentive based stock options
• paid time off (PTO)
• 401K with 6% company match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Number of Employees: 1,001-5,000 employees