Field Care Coordinator

Humana•Orlando, FL

1d•Hybrid

About The Position

Become a part of our caring community and help us put health first The Care Coach 1 assesses and evaluates member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Coach 1 work assignments are often straightforward and of moderate complexity. We are looking for motivated and dynamic case managers that enjoy making a difference in the lives of others in the Orange county area of FLORIDA! Current hiring range for this role is $60-65K/yr based on experience & qualifications This rewarding role allows you to spend time connecting with our members to ensure they receive the services they need. The Care Coach 1 role involves meeting members in their location, spending quality time assessing their needs and barriers and then connecting our members with quality services to promote their ultimate well-being and drive health outcomes. If you enjoy applying your creativity and skills to help those in need find long term solutions, this role is for is for you! Here at Humana we thrive on teamwork and highlighting the success of each of our team members. At Humana one of our main areas of focus is to inspire health in others. We are looking for individuals who enjoy talking to others about their health while providing education, motivation and encouragement. We also desire to cultivate the uniqueness in each of our associates as well as our members and are looking for individuals from various backgrounds who can bring their expertise to the role of the Care Coach 1. If you are looking for a new work family and team of dynamic professionals, we hope you will apply! The Care Coach 1 Visit Medicaid members in their homes, Assisted Living Facilities, and/or Long Term Care Facilities and other care settings – 75-90% local travel Assesses and evaluates member's needs and requirements in order to establish a member specific care plan Ensures members are receiving services in the least restrictive setting in order to achieve and/or maintain optimal well-being Planning and implementing interventions to meet those needs Coordinating services, and monitoring and evaluating the case management plan against the member's personal goals Guides members/families towards resources appropriate for their care Services are driven by facilitating interactions with other payer sources, providers, interdisciplinary teams and others involved in the member’s care as appropriate and required by our comprehensive contract Use your skills to make an impact

Requirements

Care Coaches shall meet ONE of the following qualifications:
Bachelor's Degree with at least 2 years of relevant experience (Health Services, Social Work, Psychology)
Registered Nurse (RN), licensed in the state of Florida with at least 2 years of relevant experience.
Licensed Practical Nurse (LPN), licensed in the state of Florida, with at least 4 years of relevant experience
Prior experience with Medicare & Medicaid recipients
Minimum 2 years case management experience
Bilingual (English/Spanish)
Ability to work Monday-Friday (8:30am-5:00pm)
Intermediate to advanced computer skills and experience with Microsoft Word, Excel and Outlook
AHCA Fingerprint Required.
This role is considered patient facing and is a part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
This role is part of Humana’s Driver safety program and therefore requires an individual to have a valid state driver’s license and proof of personal vehicle liability insurance

Nice To Haves

Prior nursing home diversion or long term care case management experience
Experience with electronic case note documentation and documenting in multiple computer applications/systems
Experience working with geriatric population
Experience with health promotion, coaching and wellness
Knowledge of community health and social service agencies and additional community resources
701B Certification
Medication application (RFA) experience

Responsibilities

Visit Medicaid members in their homes, Assisted Living Facilities, and/or Long Term Care Facilities and other care settings – 75-90% local travel
Assesses and evaluates member's needs and requirements in order to establish a member specific care plan
Ensures members are receiving services in the least restrictive setting in order to achieve and/or maintain optimal well-being
Planning and implementing interventions to meet those needs
Coordinating services, and monitoring and evaluating the case management plan against the member's personal goals
Guides members/families towards resources appropriate for their care
Services are driven by facilitating interactions with other payer sources, providers, interdisciplinary teams and others involved in the member’s care as appropriate and required by our comprehensive contract

Benefits

Humana offers a variety of benefits to promote the best health and well-being of our employees and their families.
We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:
Health benefits effective day 1
Paid time off, holidays, volunteer time and jury duty pay
Recognition pay
401(k) retirement savings plan with employer match
Tuition assistance
Scholarships for eligible dependents
Parental and caregiver leave
Employee charity matching program
Network Resource Groups (NRGs)
Career development opportunities