Field Based Patient Care Coordinator

UnitedHealth Group • South Bend, IN

291d • $19 - $38 • Onsite

About The Position

Optum Home & Community Care, part of the UnitedHealth Group family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual's physical, mental and social needs - helping patients access and navigate care anytime and anywhere. As a team member of our Senior Community Care (SCC) product, we work with a team to provide care to patients at home in a nursing home, assisted living for senior housing. This life-changing work adds a layer of support to improve access to care. We're connecting care to create a seamless health journey for patients across care settings. Join us to start Caring. Connecting. Growing together. You will be part of the primary care team collaborating with all interdisciplinary team members and will support multiple providers. The Patient Care Coordinator is a flexible team member who works to support nurse practitioners (NPs) and physician assistants (PAs) as well as our patients. This role assists in care coordination activities, administrative tasks and supports our patients and providers. This position is full time, Monday - Friday. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:00 AM - 5:00 PM (No weekends, nights, or holidays). This Field Based position covers markets including Saint Joseph, Elkhart, Kosciusko, Whitley, Noble, and Allen County, IN. We offer 2 months of paid training. The hours of the training will be based on your schedule or will be discussed on your first day of employment.

Requirements

• High School Diploma / GED OR equivalent work experience
• Must be 18 years of age OR older
• 3+ years of clinical OR medical record experience and Knowledge of medical terminology and EHR platforms
• Access to reliable transportation that will enable you to travel to patient locations
• Ability to travel up to 100% of the time (Domestic)
• Reside within Saint Joseph, Elkhart, Kosciusko, Whitley, Noble, OR Allen County, IN
• Ability to keep all company sensitive documents secure (if applicable)
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
• Ability to work any of our shift schedules during our normal business hours of 8:00 AM - 5:00 PM from Monday - Friday (No weekends, nights, or holidays)

Nice To Haves

• Certified Nursing Assistant OR Medical Assistant certifications

Responsibilities

• Support interdisciplinary care team with overall member coordination at the direction of RN or NP / PA
• Data entry and member chart management for: New members, post hospital visits, quality, labs, and medications
• Obtain medical records following hospitalizations or physician appointments
• Scheduling member transportation or appointments

Benefits

• Guaranteed, competitive compensation model based on quality, not quantity, with bonus opportunities
• Financial stability and support of a Fortune 5 Company
• Robust retirement offerings including employer funded contributions and Employee Stock Purchase Plan (ESPP for UHG Stock)
• Comprehensive benefits plan inclusive of medical, dental, vision, STD / LTD, CE & equipment allowances
• Robust learning and development programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED