UnitedHealth Group-posted 10 months ago
$19 - $38/Yr
Full-time • Entry Level
Onsite • Erie, PA
Insurance Carriers and Related Activities

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. This position is full-time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm (Flexible business/early evening hours). It may be necessary, given the business need, to work occasional overtime. This is a field based role in the Erie, Crawford, and Mercer communities (going to Nursing Homes) - Remote from home, but will do about 2-3 Nursing Home Visits per day. We offer 2 months of paid training. The hours of the training will be based on schedule or will be discussed on your first day of employment.

  • Supporting APC(s) with overall coordination of member care, at the direction of the APC
  • Functioning as part of a collaborative team
  • Data entry and member chart management for new members, post hospital visits, pre-visit updates, health maintenance updates, Stars, lab results, medication entry
  • Obtaining medical records following hospitalizations and physician appointments
  • Obtaining consult notes, hospital discharge summaries, lab results
  • Obtaining updates on members receiving Part A & B therapy
  • Uploading lab results, medication changes, new member information into the EMR
  • Assisting with scheduling of member appointments and transportation
  • Arranging facility and member education
  • Building facility relationships
  • Supporting virtual family communication and/or virtual clinical visits for APC by holding and operating an iPad during the visits
  • Tracking skilled days and assisting with completion of DSTs for Skilled Nursing Facility members
  • Assisting members to utilize benefits and coordinating transitions to SNF for Assisted Living Facility members
  • Coordinating Home Health and DME
  • High School Diploma / GED OR equivalent work experience
  • Must be 18 years of age OR older
  • 18+ months of Clinical OR Medical Record experience
  • Experience and proficiency with EMRs
  • Experience in Microsoft Word (edit, create & save documents)
  • Experience in Microsoft Excel (adding, sorting & filtering data)
  • Experience in Microsoft Outlook (email, folders, attachments, and calendaring)
  • Understanding or experience with medical team collaboration
  • Knowledge of medical terminology and working within E.H.R. platforms
  • Access to reliable transportation that will enable you to travel to client and/or patient sites within a designated area
  • Ability to travel between these locations: Lackawanna, Luzerne, and Schuylkill Counties
  • Ability to travel up to 100% of the time
  • Ability to work full-time with flexibility to work any of the 8-hour shift schedules during normal business hours
  • Experience with CMS compliance
  • Certified Nursing Assistant certification or Certified Medical Assistant certification
  • Comprehensive benefits package
  • Incentive and recognition programs
  • Equity stock purchase
  • 401k contribution
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