FIELD-BASED FACILITY MAINTENANCE MGR

Dollar General • Goodlettsville, TN

27d

About The Position

The Field-based Maintenance Manager is responsible for leading a team of field technicians across multiple retail locations. This role ensures timely and effective execution of repairs and preventive maintenance, with approximately 35–40% of time spent performing hands-on work. The manager drives technician performance, ensures safety compliance, and supports operational goals through strategic planning and resource coordination.

Requirements

• Advanced knowledge of facility maintenance and construction techniques.
• Proficiency in basic plumbing, painting, grounds maintenance, and general repair tasks.
• Skilled in the use of power tools, maintenance equipment, and diagnostic tools.
• Exceptional problem-solving and analytical skills, with the ability to troubleshoot and resolve maintenance issues effectively.
• Strong team management and leadership skills, with the ability to train, mentor, and lead a diverse team of technicians.
• Ability to communicate effectively at all levels, including store employees, field leadership, senior executives, and external partners.
• Unbridled commitment to delivering exceptional customer service to internal and external stakeholders.
• 3-5 years of experience in facility maintenance, construction, or a related field.
• Valid driver’s license and reliable transportation required.
• Must be willing and able to travel as needed to perform job responsibilities.
• Ability to pass a motor vehicle background check.

Nice To Haves

• Bachelor’s degree in Facilities Management, Business Administration, Construction Management, or a related field preferred or applicable experience.
• Experience supervising field-based teams or working in a multi-unit retail environment preferred.
• Certification in facilities management (e.g., IFMA CFM, FMP) is a plus.

Responsibilities

• Provide strategic leadership to a team of Field Maintenance Technicians by recruiting, training, mentoring, and managing performance, while fostering a collaborative and accountable work environment. Ensure all work is completed safely, efficiently, and to company standards, while driving continuous improvement, operational excellence, and alignment with company policies and objectives.
• Oversee and coordinate daily, weekly, and long-term maintenance schedules to ensure the efficient use of labor, tools, and equipment. Manage operational resources, including inventory, schedules, and budgets, while implementing effective maintenance programs and cost-saving strategies to deliver high-quality operations that meet company standards.
• Monitor and oversee field operations to ensure compliance with safety regulations, company policies, and industry standards, while driving high-quality maintenance through site inspections, issue resolution, and disaster response coordination.
• Perform hands-on maintenance tasks in response to service tickets and on-site assessments, while addressing routine repairs, inspections, and preventative maintenance to ensure operational efficiency, compliance, and a safe environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees