Field Based Community Health Worker – Ohio

UnitedHealth Group•Cincinnati, OH

5d•$20 - $36•Remote

About The Position

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts on the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. Schedule/Travel: This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8am - 5pm EST. It may be necessary, given the business need, to work occasional overtime. This position will require a candidate to travel up to 100-mile radius of their home. This role is primarily telephonic from a home office but does go out into the community for required face-to-face community outreach events as needed. This role supports the OhioRISE pediatric population. If you reside in the state of Ohio, you will enjoy the flexibility to telecommute as you take on some tough challenges. Primary Responsibilities: Create a positive experience and relationship with the members Keep the members out of the hospital by supporting regular visits to their primary physician Keep members actively engaged with their primary physician Support the member to ensure pick - up of their Rx Proactively engage the members to manage their care Provide member education Support transitions of care Help to keep members compliant with their care plans Partner with care team (community, providers, internal staff) Knowledge and continued learning of community cultures and values Conduct member assessments What are the reasons to consider working for UnitedHealth Group? Put it all together – competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) More information can be downloaded at: http://uhg.hr/uhgbenefits You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

High School Diploma/GED (or higher)
1+ years of experience working with children with behavioral health needs
Intermediate level knowledge of the culture and values of the community and familiarity with the resources available in the community
Ability to comply with UHG Telecommuting Policy and have a designated workspace inside the home with access to high-speed internet availability
Ability to travel locally up to 50%25 of the time
Ability to work Monday through Friday, 8AM to 5PM
Must reside in the state of Ohio
Access to reliable transportation & valid US driver's license
Required to have a dedicated work area established that is separated from other living areas and provides information privacy
Ability to keep all company sensitive documents secure (if applicable)
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
Frequent speaking, using hands to conduct outbound calls, sitting and standing, getting in and out of vehicle repetitively, use of hands / fingers across keyboard or mouse, handling other objects, long periods of close vision looking at a computer monitor
All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Nice To Haves

Bachelor's Degree (or higher) in social work and/or healthcare administration
Community Health Worker (CHW) Accreditation
Experience working in Managed Care, Behavioral Health, Substance Abuse and Medical Care
Knowledge of Ohio Medicaid population
Experience with medical terminology
Bilingual fluency in English and Spanish
Field based experience
Excellent communication skills
Ability to work autonomously and ability to self-direct
Ability to remain focused and productive each day though tasks may be repetitive
Ability to work in multiple systems and applications to complete daily tasks

Responsibilities

Create a positive experience and relationship with the members
Keep the members out of the hospital by supporting regular visits to their primary physician
Keep members actively engaged with their primary physician
Support the member to ensure pick - up of their Rx
Proactively engage the members to manage their care
Provide member education
Support transitions of care
Help to keep members compliant with their care plans
Partner with care team (community, providers, internal staff)
Knowledge and continued learning of community cultures and values
Conduct member assessments

Benefits

Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

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