Field AV Installation Tech

KARL STORZ

66d

About The Position

The Product Deployment Specialist I supports a positive customer experience by performing the primary field operational duties of deploying audio-visual and network-based integrated OR systems (current and legacy) within a medical operating room environment. Responsibilities include constructing the digital infrastructure of an operating room: physical placement/installation/termination of equipment/cabling, and configuration of software. Exhibits professionalism always by following SOPs, SLAs, and work instructions. Supports a specified geographic region and/or other regions as assigned. Deploys product to bring an operating room to life. Works with a team of 2+ specialists to install operating room integration deliverables. Demonstrates responsibility in communicating effectively with internal and external customers. Achieving excellent customer satisfaction by meeting established deadlines SOPs and SLAs. Execute tasks as assigned by management in an organized and thoughtful manner. Must be able to maintain productive working relationships and treat fellow employees with respect.

Requirements

• Minimum of 3-5 years of general work experience.
• High School Diploma or GED or equivalent combination of education and relevant experience.
• Basic experience in audio/video control systems or medical devices or computer systems.
• Proficiency in Microsoft Office, including Word and Excel.
• Ability to communicate professionally and articulately with customers.
• Ability to adapt to changing priorities and work situations.
• Demonstrated ability to adhere to business processes.

Nice To Haves

• 1-2 years electro-mechanical installation or commercial audiovisual integration installation experience.
• Basic understanding of cable terminations and handling.
• Ability to mount AV equipment such as wall displays and speakers.
• Basic experience in control systems, network-based devices, and digital video recorders.

Responsibilities

• Support the deployment of audio-visual and network-based integrated OR systems.
• Construct the digital infrastructure of an operating room.
• Perform physical placement, installation, and termination of equipment and cabling.
• Configure software for operating room systems.
• Communicate effectively with internal and external customers.
• Meet established deadlines and maintain customer satisfaction.
• Submit corporate documentation and project status reports on time.
• Manage travel and equipment expenses cost-effectively.
• Maintain up-to-date hospital credentialing portfolio.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees