Field Auto Collision Adjuster - South Philadelphia PA

About the position

Join our team as a Field Auto Adjuster and make a real impact on the Auto claims process! In this role, you'll be on the front lines, writing estimates directly at customer homes, repair shops, or tow yards, and ensuring a smooth and efficient claims experience. You'll engage in a variety of interactions - whether face-to-face, virtual, or written - as you assess damages and finalize estimates with both customers and repair shops. With a dynamic range of tasks including repairable estimates, total loss assessments, and virtual inspections, no two days are the same. If you're looking for a fast-paced and rewarding role that offers both variety and challenge, this is the perfect opportunity for you!

Responsibilities

• Live into Allstate's Claims Culture by caring, empowering, and restoring, and accomplish that by being compassionate, clear, and a committed partner in each Casualty claim.
• Investigate casualty claims by performing detailed reviews of damage and interpreting policies to determine coverage.
• Use phone, emails, and sometimes video chat with customers to help them through a fast, fair, and easy claims process.
• Evaluate and negotiate claims settlements with customers, vendors, third party carriers, and claimants.
• Utilize multiple tools to get the job done in a fast-paced environment, including estimate tools and job aids.
• Protect the company financially by executing policies along policy agreements and keeping a clear record of work in a claims system.

Requirements

• 18 months+ experience in auto collision estimating using CCC or Mitchell.
• High School Diploma or GED.
• Proficient written and verbal communication skills.
• Strong attention to detail and ability to write precise and comprehensive estimates.
• Comfortable with utilizing technology and various platforms for claims processing.
• Excellent time management and organizational skills.
• Valid driver's license and willingness to travel.

Benefits

• Competitive salary based on experience and qualifications.
• Medical, dental, and vision coverage.
• Allstate pension plan and 401(k) savings plan.
• Ayco financial coaching.
• Spring Health mental and emotional wellbeing resources.
• Paid parental leave.
• Adoption reimbursement.
• Paid time off.
• Tuition reimbursement.
• Wellness incentives.