Field Applications Scientist - Northern New England
About The Position
Reporting to the NE Technical Manager, Technical Services, you’ll partner closely with Sales to deliver high-quality technical expertise, consultancy, and representation for Oxford Nanopore’s products—ensuring successful adoption across academic, clinical, and biopharma accounts in Northern New England. What you’ll do Pre-sales advising: lead technical calls, onsite/virtual demos, seminars, and conference activities at key accounts. Drive successful onboarding: conduct site-readiness assessments; guide experimental design and sample prep; train users on devices, workflows, and software; support downstream data analysis. Own the technical relationship: manage technical success plans for strategic customers and remove adoption blockers. Partner with Sales: align on territory priorities, evaluation criteria, and timelines; provide timely feedback to accelerate deals. Document rigorously: track enquiries, experiments, and outcomes in CRM; capture competitive and market insights. Represent in the field: help organize and run workshops, roadshows, and exhibitions.
Requirements
- Master’s in Life Sciences, Genomics, Cell or Molecular Biology (PhD welcome but not required)
- strong foundation in genetics/molecular/cell biology
- practical + theoretical knowledge of experimental design and sample prep (e.g., DNA/RNA isolation, fragmentation, library workflows)
- comfort discussing complex genomics topics with experienced researchers
- ability to translate needs into workable protocols
- confident delivering group trainings and 1:1 coaching
- excellent troubleshooting, writing, and documentation skills
- thrives in fast-paced, multi-tasking environments
- organized and responsive with strong interpersonal skills
- proficient with Microsoft Office and Salesforce (or similar CRM)
Nice To Haves
- PhD in a relevant field
- Commercial, customer-facing or technical support experience
- Linux familiarity for data handling/analysis
Responsibilities
- lead technical calls, onsite/virtual demos, seminars, and conference activities at key accounts
- conduct site-readiness assessments
- guide experimental design and sample prep
- train users on devices, workflows, and software
- support downstream data analysis
- manage technical success plans for strategic customers and remove adoption blockers
- align on territory priorities, evaluation criteria, and timelines
- provide timely feedback to accelerate deals
- track enquiries, experiments, and outcomes in CRM
- capture competitive and market insights
- help organize and run workshops, roadshows, and exhibitions
Benefits
- Employees based in the US have the option to choose healthcare benefits, participate in the company 401(k) plan and company match, we also offer short-term and long-term disability coverage, basic life insurance, and commuter benefits to name a few.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1,001-5,000 employees
