Field Applications Engineer

CCI • Maple Grove, MN

29d • $82,000 - $110,000

About The Position

Circuit Check is a global leader in test systems and engineering solutions for complex electronics. Our newly formed Technology and Solutions Group (TSG) is focused on building the next generation of innovative, scalable, and intelligent test solutions that power our customers' success across industries. We're seeking a Field Applications Engineer (FAE) to support our growing portfolio of functional and in-circuit test solutions. This role bridges the gap between engineering and the customer-helping sales account managers translate technical capabilities into business value, ensuring post-delivery success, and serving as a product champion for our software and data solutions, including WATS and TestPartner. The ideal candidate is a technically fluent communicator who enjoys problem solving, explaining complex systems in practical terms, and strengthening customer relationships through trust, responsiveness, and domain expertise. Our design staff includes electrical, software, mechanical engineers, and project managers. Our systems are supported by staff throughout the United States, Canada, Mexico, Europe, Malaysia, and China.

Requirements

• Bachelor's degree in Electrical Engineering, Computer Engineering, or related technical field (or equivalent practical experience).
• 5+ years in test engineering, field applications, or technical sales support roles within electronics, automotive, or defense industries.
• Familiarity with functional test systems, data acquisition, or automated test equipment (ATE) concepts.
• Working knowledge of test data management platforms (WATS preferred).
• Strong communicator able to translate between engineering and customer perspectives.
• Excellent troubleshooting, documentation, and training abilities.
• Self-directed, collaborative, and customer-focused; able to manage multiple accounts and tasks concurrently.
• Comfortable working in dynamic technical environments and traveling to customer sites.
• Applicants must be legally authorized to work in the United States without needing sponsorship for an employment visa (e.g., H1B status).

Nice To Haves

• Experience with LabVIEW, Python, or C/C++ for test data or automation environments a plus.
• Preferred to have understanding of cybersecurity fundamentals, networked test environments, and production data systems.
• Experience in contract manufacturing, electronics test, or ATE integrator environments.
• Hands-on familiarity with Circuit Check test systems, WATS, or TestPartner.
• Prior experience presenting at trade shows or conducting customer training sessions.

Responsibilities

• Partner with Account Managers during the sales process to define customer requirements and articulate the Circuit Check value proposition.
• Conduct technical presentations, demos, and system walk-throughs that connect test engineering challenges to CCI's product capabilities.
• Support proposal development by helping estimate scope, identify risks, and ensure alignment between customer expectations and delivered functionality.
• Attend customer meetings and trade events as a technical representative and subject matter expert.
• Support new business models for pre-sale engagement include test development consultation early in the design process
• Serve as the primary post-delivery point of contact for technical issues on Circuit Check functional test systems.
• Provide both remote and on-site support for troubleshooting, configuration, and system optimization.
• Coordinate with internal engineering teams to resolve escalations efficiently and document corrective actions.
• Develop and deliver customer training on best practices for fixture use, data collection, and maintenance.
• Act as the first-line expert for WATS-helping customers interpret data trends, configure dashboards, and extract actionable insights.
• Troubleshoot data integration issues, ensuring reliable data flow between production systems and WATS.
• Create and maintain standard procedures for onboarding new customers onto WATS, including user setup and training.
• Learn how to write basic WATS data converters or work with internal software resources when they are required.
• Serve as Product Champion for TestPartner, Circuit Check's cybersecurity and test data management solution.
• Demonstrate TestPartner functionality during customer engagements and trade events.
• Collaborate with Product Management to collect customer feedback and identify enhancement opportunities.
• Create application notes, user guides, and case studies showcasing TestPartner's capabilities in production environments.
• Interface with engineering, software, and manufacturing teams to ensure that customer insights inform future product development.
• Partner with marketing to develop technical collateral that effectively communicates Circuit Check's differentiators.
• Participate in internal training to maintain deep product knowledge across evolving hardware and software platforms.

Benefits

• Employees (and their dependents in most plans) are covered by medical, dental, vision, basic life, short- and long-term disability and accidental death and dismemberment insurance.
• Employees are able to enroll in Circuit Check's 401k plan, in which the Company will match 50% of your contributions up to 6% with a maximum contribution.
• Paid time off includes vacation and sick time along with paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Computer and Electronic Product Manufacturing
• Number of Employees: 101-250 employees