Field Applications Engineer

Broadcom • San Jose, CA

3d

About The Position

Broadcom is seeking a talented and passionate Field Applications Engineer to join the Sales team and support the world’s leading cloud service providers, OEMs, and custom designs. This entails working with them to design solutions that use Broadcom Storage and NIC products. In this position, you will work directly with the customer to understand the requirements and propose Broadcom solutions. During the design process you will provide customer training on the necessary tools and design guidelines for a successful design. You will work directly with both the customer and the engineering support team to assist with any customer issues. You will also work customer requirements and advocate internally for product enhancements.

Requirements

• Bachelor of Science in electrical engineering or related field of study.
• Minimum of 8 years’ experience working with Cloud service providers and/or server OEM customers to design complex Server and Storage applications.
• Hands-on, thorough knowledge of high-speed protocols like SAS, SATA, NVMe, Ethernet, PCIe.
• Silicon bring-up and debug experience in customer systems.
• Excellent written and verbal communication skills in English.
• Strong analytical and problem-solving skills.
• Strong organizational skills and ability to provide clear and condensed notes and actions.
• Customer-oriented, goal-driven, self-motivated, must be able to work independently.
• Capable of maintaining focus in an ever changing environment.
• Strong interpersonal skills.
• Must be able to communicate technical solutions to customers and internal teams.
• Familiarity with Broadcom MegaRaid, HBA, Expander, and eNIC products.

Nice To Haves

• Master’s degree in engineering is preferred.

Responsibilities

• Work with both customers and Broadcom’s System Applications Engineers to analyze, debug, & root cause issues found within Broadcom’s Storage and NIC products.
• Work with OEM and Cloud customers to properly integrate Broadcom’s Storage and NIC products into storage servers and custom designs.
• Help and guide customers through the design process including architecture reviews, schematic reviews, design-in support and training customers on product features.
• Establish firm relationships with the customers and internally to help advocate for new product features and expediting fixes for defects.
• Train customers on the software and tools required to manage the Broadcom products.
• Provide, as needed, on-site customer support to help with training and the debug of critical issues.
• Occasional travel expected.

Benefits

• Medical, dental and vision plans, 401(K) participation including company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company paid holidays, paid sick leave and vacation time.
• The company follows all applicable laws for Paid Family Leave and other leaves of absence.
• Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees