Field Application Specialist - HammerHead

Toro • Inglewood, NE

258d • $82,000 - $105,000

About The Position

The Application Specialist reports to the Manager, Application Specialists and is responsible for facilitating training and practicums, as well as providing advanced technical support for HammerHead equipment applications. This includes new equipment startups, pilot programs, rental equipment technical support, and above-ground live demonstrations. This position contributes to our high level of customer support by acting as a trusted advisor and conducting activities with the highest degree of integrity, efficiency, and professionalism.

Requirements

• High School diploma required.
• Valid US driver's license required.
• Minimum of two (2) years' experience in the trenchless industry is preferred.
• Demonstrated record of working in close collaborative team environment.
• Basic knowledge of Microsoft Word and PowerPoint or equivalent.
• Results oriented, hands-on approach to customer support and training.
• Ability to mentor and coach customers on best practices.
• Critical reasoning skills and ability to listen and acquire critical information.
• Team oriented persona who embodies the essence of 'we' over 'me.'
• Confident while at the same time having the ability to be sincerely approachable and personable.
• Self-starter with the self-discipline to schedule and complete tasks without direct supervision.

Nice To Haves

• Tier 2 Minimum five years of experience in the industry. OR minimum three years of experience in the industry plus minimum one year of experience as a trainer, project manager, project supervisor or crew leader.
• Tier 3 Minimum ten years of experience in the industry. OR minimum eight years of experience in the industry plus minimum three years of experience as a trainer, project manager, project supervisor or crew leader.

Responsibilities

• Travel to multiple job/construction sites throughout the year via air and highways.
• Facilitate customer training using highly specialized industry expertise and principles of adult learning theory.
• Support sales by conducting pilot programs, providing technical support for rental equipment, and performing live above-ground demonstrations for prospective customers.
• Assess trainees using a standardized rubric for certification purposes.
• Maintain a high level of product knowledge of the HammerHead Trenchless product lines.
• Act as subject matter expert for the development of training curriculum, testing, and materials.
• Test products in the field and at the main facility.
• Provide regular feedback to product management from customers regarding current issues and future needs.
• Participate in regional and national trade shows.
• Maintain budgeted expense levels.
• Other duties and assignments as directed.

Benefits

• Medical
• Dental
• Vision
• 401K Matching up to 4%
• Life Insurance
• Tuition Reimbursement
• 10 Paid Holidays
• Paid Parental Leave
• Bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Machinery Manufacturing
• Education Level: High school or GED