About The Position

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Field Application Scientist - REMOTE. This role is essential in delivering high-level pre-sale and post-sale support to both external and internal customers using advanced flow cytometry technology. As a Field Application Scientist, you will be crucial in conducting demonstrations and providing training, which facilitates customer satisfaction and enhances their research capabilities. You will also play a significant role in business growth by maintaining effective communication and gathering valuable market intelligence.

Requirements

  • B.Sc. degree or higher in Biology, Immunology or related life science discipline
  • Minimum of 5 years’ experience with multi-laser and multicolor flow cytometry and cell sorting applications
  • Experience in spectral flow cytometry is desired
  • Prior core lab or FAS experience is preferred
  • Prior experience with Sony cell sorters and spectral analyzers is preferred
  • Experienced MS Office user
  • Time management skills to optimize productivity
  • Prior experience with Salesforce.com is a plus
  • Strong desire to learn new technologies and work with a close-knit, supportive team
  • Candidate must be authorized to work in the USA and available for occasional international travel
  • Travel may be required up to 50%

Nice To Haves

  • Experience in spectral flow cytometry is desired
  • Prior core lab or FAS experience is preferred
  • Prior experience with Sony cell sorters and spectral analyzers is preferred
  • Prior experience with Salesforce.com is a plus

Responsibilities

  • Provide pre- and post-sales support for company products (in person and remote)
  • Coordinate and perform product demonstrations, training, and technical support
  • Conduct seminars, workshops and represent the company at meetings
  • Meet customer requirements (responsive, schedule conscious, etc.)
  • Provide reports, marketing intelligence and information to supervisor and other company personnel
  • Utilize Salesforce.com by updating contact info, adding notes, customer information, etc.
  • Maintain relevant internal communications to optimize business growth and customer satisfaction
  • Monitor and report on market and competitor activities
  • Attend training and develop relevant knowledge, techniques and skills

Benefits

  • Comprehensive medical, prescription drug, dental, and vision coverage
  • Employee assistance plan and comprehensive behavioral health benefits
  • Fertility benefits including surrogacy, and adoption assistance programs
  • Life insurance for employees and their families
  • Voluntary benefits such as identity theft protection and accident insurance
  • Short-term & long-term disability plans
  • Up to 12 weeks of paid parental and caregiver leave
  • 401(k) Plan with company match and immediate vesting
  • Education assistance and student loan programs
  • Time off including vacation, paid holidays, sick leave, and Summer Fridays
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