Field Application Scientist

Sony Electronics • Charlotte, NC

352d • $105,000 - $125,000

About The Position

Sony Biotechnology is looking for a Field Application Scientist (FAS) to join their team. The FAS is responsible for providing high-level pre-sale and post-sale support to external and internal customers on all Sony Biotechnology instruments.

Requirements

• B.Sc. degree or higher in Biology, Immunology or related life science discipline is required.
• Minimum of 5 years' experience with multi-laser and multicolor flow cytometry and cell sorting applications is required.
• Experience in spectral flow cytometry is desired.
• Prior core lab or FAS experience is preferred.
• Prior experience with Sony cell sorters and spectral analyzers is preferred.
• Experienced MS Office user.
• Manage time, activities and expenses to optimize productivity and minimize the cost of doing business.
• Prior experience with Salesforce.com is a plus.
• A strong desire to learn new technologies, and to work with a close knit, supportive team.
• All candidates must be authorized to work in the USA and be able for occasional international travel.

Responsibilities

• Provide pre- and post-sales support for company products (in person and remote).
• Coordinate and perform product demonstrations, training, and technical support.
• Conduct seminars, workshops and represent the company at meetings.
• Meet customer requirements (responsive, schedule conscious, etc).
• Provide reports, marketing intelligence and information to supervisor and other company personnel as required.
• Utilize Salesforce.com with regularity by updating contact info, adding notes, customer information, etc.
• Maintain relevant internal communications to optimize business growth and customer satisfaction.
• Monitor and report on market and competitor activities and provide relevant reports and information.
• Attend training and develop relevant knowledge, techniques and skills.
• 50-70% travel required.
• Honesty, trustworthiness and ethical conduct are material requirements for the responsibilities outlined above.

Benefits

• Comprehensive medical, prescription drug, dental, and vision coverage with coverage for spouses/domestic partners and child dependents, including access to a Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Employee assistance plan and comprehensive behavioral health benefits
• Fertility benefits, including, surrogacy, and adoption assistance programs
• Basic and supplemental life insurance for employees as well as supplemental life insurance coverage for their spouses/domestic partners and children
• Voluntary benefits such as group legal, identity theft protection, accident, and hospital indemnity insurance
• Short-term & long-term disability plans
• Up to 12 weeks of paid parental and caregiver leave
• 401(k) Plan with pre-tax, Roth, and after-tax options and company match with immediate vesting
• Education assistance and student loan programs
• Time off to include vacation, paid holidays, sick leave, Summer Fridays (early release), and a winter break between Christmas and New Year's Day (based on business needs)
• Referral bonuses (subject to eligibility)
• Matching gift program
• A wide variety of employee business resource groups (EBRGs)
• Special discounts on Sony products, offered exclusively to Sony employees
• Employee stock purchase plan (Sony covers commissions and fees for your Sony stock purchases made through after-tax payroll deductions)

What This Job Offers

• Job Type: Full-time
• Industry: Computer and Electronic Product Manufacturing
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees