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The Field Application Scientist (FASc) for the Midwest or East plays a pivotal role in ensuring the seamless operation and optimal performance of BioDot instruments across various customer environments. This multifaceted Cytogenetics focused position blends technical expertise with customer-centric responsibilities, requiring a deep understanding of mechanical and electrical systems, proficiency in software and hardware functionalities, and the ability to troubleshoot and resolve complex issues. Beyond technical prowess, the FASc engage extensively with customers, providing comprehensive training on instrument operation, delivering software and hardware support and fostering strong professional relationships. With a commitment to continuous improvement and innovation, the FASc contributes to protocol development, implements advanced programming solutions and collaborates across cross-functional teams to enhance workflow efficiency and drive strategic initiatives. Overall, the FASc role embodies a unique blend of technical acumen, customer interaction, and proactive problem-solving essential for delivering exceptional support and driving innovation in the field of bioinstrumentation.
