Field Application Scientist, LSMS Biopharma

Thermo Fisher Scientific

6d • $91,000 - $136,350

About The Position

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. How will you make an impact? The role of a Field Application Scientist is to provide scientific expertise and support to customers, sales teams, and internal partners within CMD (Chromatography and Mass Spectrometry Division) to resolve complex analytical challenges by utilizing chromatography and mass spectrometry techniques. Primary responsibilities are to support customers through onsite and remote post-sales training and application support related to (but not limited to) qualitative and quantitative LC-MS applications in the pharmaceutical and biopharmaceutical markets. Additional responsibilities include providing pre-sales support to our North America sales team at customer sites and remotely to position them for successful wins.

Requirements

• A master’s degree (or higher) in chemistry, biochemistry, or a related scientific field and/or equivalent work experience.
• 3-5 years of hands-on technical experience with chromatography and mass spectrometry instruments, software, data analysis, and techniques.
• Expert competency in qualitative and quantitative pharma and biopharma LCMS workflows and associated sample preparation techniques is required.
• Ability to work independently, manage multiple projects simultaneously, and meet deadlines.
• Outstanding teamwork and collaboration skills to foster creativity and contribute to the team's success.
• Excellent problem-solving skills and ability to troubleshoot technical issues and provide guidance on product usage and optimization.
• Persuasive communication and presentation skills, with the ability to effectively convey complex scientific concepts to both technical and non-technical audiences.
• This position may require up to 75% travel.

Nice To Haves

• Experience with oligonucleotide LCMS workflows preferred.

Responsibilities

• Provide pre- and post-sales technical and application assistance in response to customer enquiries (both internal and external), including education, training, on-site visits, and remote/virtual support.
• Act as a trusted expert to our customers to increase customer satisfaction and loyalty which contributes to the overall success of the business.
• Prepare and present technical seminars to existing and potential customers, either as part of the sales process or at organized events.
• Deepen and broaden Thermo Fisher Scientific’s customer relationships with key scientific and educational leaders.
• Assist in developing insightful content; examples include company-hosted websites, videos, seminars, applications reports, eLearning material, etc.
• Stay informed about the latest scientific literature, methodologies, and regulatory requirements.
• Identify improvement opportunities and propose actionable solutions.

Benefits

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement
• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level