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The position involves developing and maintaining overall technical relationships with customers. The role requires frequent visits to customers to assist in designing products that offer high performance and low cost recommendations. The individual will secure design wins and provide customer feedback to internal teams. Additionally, the role includes working with the quality team to address local quality issues, conducting testing to replicate failures, inspecting products, and performing preliminary failure analysis upon request. The position also entails providing customer service to solve complex interconnect problems and technical inquiries, as well as offering technical marketing support for the development and implementation of BizLink’s products. The individual will prepare materials and participate in product presentations, assist with the development and growth of the company and engineering resources, and continually provide feedback on how BizLink’s products or services can be improved to enhance customer experience. Some travel will be required, and the individual will handle any other tasks assigned by the reporting manager.
