Field Application Engineer (US)

Point One Navigation Inc
83d

About The Position

Point One Navigation is building the future of precise location. Our mission is to deliver a unified location platform that enables autonomy, safety, and efficiency across industries from robotics to transportation. We are a high-performance, high-collaboration team that thrives on solving complex problems, moving fast, and delivering impact. We are looking for a Field Application Engineer (FAE) based in US to support technical adoption and success of our GNSS/GPS SaaS solutions across key accounts globally. You will play a vital role in the go-to-market process, partnering closely with Sales, Product, Customer Success, and Engineering teams around the world. As an FAE you will provide technical advisory and expertise on full system design, have the ability to not only build technical relationships but effectively influence lead engineer and technical decisions through technical storytelling. Must be deeply interested in debugging/troubleshooting/investigating technical challenges. Success in this role means being responsible and owning technical wins and cultivating technical champions with prospects and customers. You’ll work with prospects and customers in verticals such as autonomous vehicles, robotics, drones, industrial automation, and precision agriculture. From designing proof-of-concepts to architecture reviews to post-sales support, you’ll be instrumental in helping customers succeed with our technology.

Requirements

  • 2+ years of customer facing engineering role
  • 2+ years in a hardware, software and/or GNSS space
  • Ability to travel 25% of time

Responsibilities

  • Partner with the Sales team to understand customer needs and deliver technical presentations, workshops, and demos.
  • Design and execute proof-of-concepts (PoCs) to engage deeply with engineering teams and technical stakeholders to guide them through product evaluation and decision-making.
  • Lead customers through architecture reviews, deployment planning, and systems integration design involving GNSS corrections, cloud services, autonomy stacks, and embedded systems.
  • Recommend scalable integration strategies and help customers plan for high-precision, real-time positioning deployments.
  • Support product integration, onboarding and adoption by providing hands-on technical guidance, documentation, and training.
  • Act as the technical liaison between the customer and internal teams to troubleshoot issues and optimize performance.
  • Ensure successful long-term product usage and contribute to technical success planning for key accounts.
  • Work in close coordination with global counterparts in North America, EU, APAC to ensure alignment on strategy, resources, and product support.
  • Serve as a bridge between customers and the global product/engineering organization, bringing localized insight to the global roadmap.
  • Support internal initiatives such as solution standardization, reusable assets, demo environments, and training content.
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