Field Application Engineer, Sr. Staff

SK hynix America • San Jose, CA

117d • $140,000 - $185,000

About The Position

At SK hynix America, we're at the forefront of semiconductor innovation, developing advanced memory solutions that power everything from smartphones to data centers. As a global leader in DRAM and NAND flash technologies, we drive the evolution of advancing mobile technology, empowering cloud computing, and pioneering future technologies. Our cutting-edge memory technologies are essential in today's most advanced electronic devices and IT infrastructure, enabling enhanced performance and user experiences across the digital landscape. We're looking for innovative minds to join our mission of shaping the future of technology. At SK hynix America, you'll be part of a team that's pioneering breakthrough memory solutions while maintaining a strong commitment to sustainability. We're not just adapting to technological change – we're driving it, with significant investments in artificial intelligence, machine learning, and eco-friendly solutions and operational practices. As we continue to expand our market presence and push the boundaries of what's possible in semiconductor technology, we invite you to be part of our journey to creating the next generation of memory solutions that will define the future of computing.

Requirements

• Bachelor’s degree in Computer Engineering or Electrical Engineering.
• 5+ years of experience in the semiconductor industry.
• Strong communication and strong personal relationships skills to coordinate between global customers and HQ in Korea.
• Understanding of whole technical development phases of HBM/DRAM and knowledge of AI applications using HBM/DRAM.
• Willingness to travel and to build positive relationships with customers as needed.
• Proficiency with Microsoft Office tools (Word, PowerPoint, Excel).

Nice To Haves

• Master’s degree in Computer Engineering or Electrical Engineering.
• Background in design, test, or product engineering with understanding of HBM/DRAM architectures and specifications.
• Debug skills and understanding of lab equipment for validation.
• Experience with JEDEC standard specification or product planning.

Responsibilities

• Provide dedicated field application technical support for new HBM customers.
• Drive HBM product quality and stabilization, in collaboration with RAS support teams.
• Manage field quality control for current HBM products and future HBM generations.
• Lead and coordinate HBM product quality or technical enabling meetings with customers (weekly, monthly, quarterly).
• Support new HBM projects with technical, quality material, and customer documentation.
• Align roadmaps and collaborate with ecosystem partners to support customer success.
• Deliver customer-specific specification support and technical guidance.
• Work with headquarters to properly engage with and enable customer projects.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees