About The Position

Sandisk understands how people and businesses consume data and we relentlessly innovate to deliver solutions that enable today’s needs and tomorrow’s next big ideas. With a rich history of groundbreaking innovations in Flash and advanced memory technologies, our solutions have become the beating heart of the digital world we’re living in and that we have the power to shape. Sandisk meets people and businesses at the intersection of their aspirations and the moment, enabling them to keep moving and pushing possibility forward. We do this through the balance of our powerhouse manufacturing capabilities and our industry-leading portfolio of products that are recognized globally for innovation, performance and quality. Sandisk has two facilities recognized by the World Economic Forum as part of the Global Lighthouse Network for advanced 4IR innovations. These facilities were also recognized as Sustainability Lighthouses for breakthroughs in efficient operations. With our global reach, we ensure the global supply chain has access to the Flash memory it needs to keep our world moving forward.

Requirements

  • BS or MS in Computer Science or Engineering or equivalent experience in related field.
  • More than six years’ experience in a technical customer-facing role.
  • Familiar with cloud storage architectures and concepts such as erasure coding, distributed file systems, object storage, Linux OS.
  • Working knowledge of SSD and NAND along with SAS/SATA/NVME interfaces.
  • Experience with debugging, analyzing and resolving storage related issues.
  • Excellent interpersonal and communication skills.
  • Excellent project management skills.
  • Experience with creating failure analysis reports and 8D reports.

Nice To Haves

  • Experience with protocol analyzers a plus.

Responsibilities

  • Manage product qualification and activities.
  • Work with customers on defining qualification plans, sample requirements, design/feature requirements and communicate internally.
  • Understand customer qualification processes and applications.
  • Lead qualification and technical meetings with customer.
  • Coordinate and work with product and development teams on Concept and Design Reviews.
  • Lead the team in resolving technical issues and work with cross functional teams on resolution.
  • Represent and advocate customer needs and priorities to internal teams.
  • Provide technical support and documentation.
  • Debug and 1st level failure analysis.

Benefits

  • We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program, employee stock purchase plan, and the Sandisk's Savings 401(k) Plan.
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