Field Application Engineer - High Power Products (Fremont)

BIZLINK TECHNOLOGY INC•Fremont, CA

About The Position

Act as the primary technical liaison and subject matter expert for Bizlink’s data center power solutions. Provide in-depth support, solution design guidance, and troubleshooting to drive product adoption and implementation. Build and maintain strong, trusted relationships with key customer stakeholders. Conducting on-site visits frequently to support product integration and troubleshoot issues. Address technical issues by replicating failures, performing preliminary analysis, and resolving complex problems directly with the customer. Modify 3D CADs as needed for immediate customer support and to communicate customer feedback to the internal R&D team. Coordinate with internal cross-functional teams to ensure seamless business activities and timely support. Conduct product presentations and demonstrations to educate customers on product capabilities. Stay informed on industry trends and monitor competitor activities to highlight Bizlink’s value propositions. Support any other tasks assigned by management.

Requirements

Bachelor's or Master's degree in Mechanical Engineering or a related discipline.
3+ years of experience in customer-facing roles, preferably in a technical or sales environment.
Strong understanding of High-Power architecture and components for datacenter, networking, storage, and compute technologies.
Proficiency in SolidWorks or CREO is preferred for design and documentation.
Familiarity with the IT infrastructure Industry, CSPs, and ODMs is a plus.
A self-driven and highly motivated attitude with a strong desire to learn, grow, and succeed in a fast-paced environment.
The ability to work independently and take initiative while collaborating effectively with cross-functional teams.
Strong communication skills and the ability to build rapport with customers and internal teams.
A proactive approach to problem-solving and a willingness to take on new challenges.

Nice To Haves

Familiarity with the IT infrastructure Industry, CSPs, and ODMs is a plus.
A self-driven and highly motivated attitude with a strong desire to learn, grow, and succeed in a fast-paced environment.
The ability to work independently and take initiative while collaborating effectively with cross-functional teams.
Strong communication skills and the ability to build rapport with customers and internal teams.
A proactive approach to problem-solving and a willingness to take on new challenges.

Responsibilities

Act as the primary technical liaison and subject matter expert for Bizlink’s data center power solutions.
Provide in-depth support, solution design guidance, and troubleshooting to drive product adoption and implementation.
Build and maintain strong, trusted relationships with key customer stakeholders.
Conducting on-site visits frequently to support product integration and troubleshoot issues.
Address technical issues by replicating failures, performing preliminary analysis, and resolving complex problems directly with the customer.
Modify 3D CADs as needed for immediate customer support and to communicate customer feedback to the internal R&D team.
Coordinate with internal cross-functional teams to ensure seamless business activities and timely support.
Conduct product presentations and demonstrations to educate customers on product capabilities.
Stay informed on industry trends and monitor competitor activities to highlight Bizlink’s value propositions.
Support any other tasks assigned by management.