Field Application Engineer (FAE) - Full Time

Rivos-posted 9 months ago
Mid Level
Santa Clara, CA
101-250 employees
Professional, Scientific, and Technical Services
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Rivos is seeking a Field Application Engineer (FAE) to provide technical expertise and support to our customers using our advanced hardware and software solutions. As an FAE, you will be a key technical resource, enabling customers to integrate and optimize their applications with Rivos technology. This role involves direct customer engagement, debugging complex issues, providing hands-on support, and working closely with internal engineering teams to drive product success.

  • Engage with customers to understand their requirements and help them optimize their applications for Rivos platforms.
  • Provide hands-on technical support, including debugging and troubleshooting hardware and software integration issues.
  • Develop technical collateral, including documentation, reference designs, and training materials.
  • Work closely with internal engineering teams, including silicon design, system architecture, and software development, to provide feedback and influence future product designs.
  • Collaborate with sales and marketing teams to ensure technical alignment with customer needs and industry trends.
  • Represent Rivos at industry conferences, workshops, and customer events.
  • At least 3 years of experience in a customer-facing technical role, such as Field Application Engineering, Technical Support, or Solutions Engineering.
  • Strong background in hardware-software co-design, embedded systems, or high-performance computing.
  • Proficiency in C/C++ and Python for debugging and scripting.
  • Experience with CUDA, OpenCL, or SYCL.
  • Familiarity with computer architecture concepts, including CPUs, accelerators, memory subsystems, and interconnects.
  • Excellent problem-solving skills, strong communication skills (both written and verbal), and the ability to explain complex technical concepts to diverse audiences.
  • Ability to work effectively across teams and handle multiple customer engagements in a fast-paced environment.
  • Excellent skills in problem solving, written and verbal communication.
  • Strong organization skills, and highly self-motivated.
  • Ability to work well in a team and be productive under aggressive schedules.
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