Field Agent

Black Rhino Group • Fort Worth, TX

400d • $52,000 - $83,200

About The Position

The Field Agent position at Black Rhino Group involves providing high-level security services in the Dallas-Fort Worth metroplex. Agents will be responsible for ensuring safety at various client locations and events, requiring both uniformed and plain clothed work settings. The role demands strong investigative skills, effective communication, and the ability to handle emergency situations with professionalism and integrity.

Requirements

• Proficiency in English; multilingual or bilingual abilities are highly desirable.
• Ability to work with little to no supervision.
• Concierge-level customer service experience.
• Able to complete thorough and accurate investigations and reports.
• Access control systems, CCTV, and alarm monitoring experience.
• Strong problem resolution skills.
• Able to interact effectively at all levels and across diverse cultures.
• Solid verbal and written communication skills.
• Computer knowledge; Microsoft Office.

Responsibilities

• Represent Black Rhino Groups core values of integrity, vigilance, and excellence.
• Provide the client with concierge-level security at the campus locations and/or events.
• Deescalate tense situations or individuals that may arise.
• Write detailed incident reports following any incident, occurrence, or variance that warrants documentation.
• Conduct quality investigations and complete investigative reports.
• Provide response services related to emergency and crisis planning, high-risk terminations, workforce disruptions, natural disasters, civil unrest, and threat monitoring.
• Secure the client's campus perimeter; Review CCTV, manage access controls, and respond to alarms, as needed.
• Identify and escalate equipment deficiencies/failures.
• All other duties, as assigned.

Benefits

• Flexible schedule

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed