Allstate-posted 3 months ago
$55,500 - $93,600/Yr
Full-time • Entry Level
Remote
Insurance Carriers and Related Activities

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Join Our Team as a Field Auto Adjuster - Where Every Day Brings a New Challenge! Are you someone who enjoys being on the move, solving problems, and making a real impact for customers? As a Field Auto Adjuster, you'll be at the forefront of our claims process—meeting customers where they are, whether it's at their home, a repair shop, or a tow yard. You'll take the lead in writing estimates and guiding customers through the repair or total loss process, using a mix of in-person visits, virtual inspections, and written communication. No two days are the same—whether you're evaluating damage on-site or collaborating with body shops and service providers, you'll enjoy a fast-paced, hands-on role that keeps you engaged and on your toes. If you're looking for a career that blends technical know-how, customer service, and the freedom of field work, this is your chance to thrive in a role where your expertise truly matters.

  • Live into Allstate's Claims Culture by caring, empowering, and restoring, and accomplish that by being compassionate, clear, and a committed partner in each Casualty claim.
  • Independently investigate casualty claims by performing detailed reviews of damage and interpreting policies to determine coverage.
  • Use phone, emails, and sometimes video chat with customers to help them through a fast, fair, and easy claims process.
  • Evaluate and negotiate claims settlements with customers, vendors, third party carriers, and claimants.
  • Utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms.
  • Ensure claims are documented accurately and in line with policy agreements, maintaining clear, timely records in the claims system.
  • 18 months+ experience in auto collision estimating using CCC or Mitchell.
  • High School Diploma or GED.
  • Proficient written and verbal communication skills to effectively interact with customers.
  • Strong attention to detail and ability to write precise and comprehensive estimates.
  • Comfortable with utilizing technology and various platforms for claims processing.
  • Excellent time management and organizational skills to manage multiple assignments effectively.
  • Valid driver's license and willingness to travel as part of the job requirements.
  • Competitive salary based on experience and qualifications.
  • Medical, dental, and vision coverage.
  • Allstate pension plan and 401(k) savings plan.
  • Ayco financial coaching.
  • Spring Health mental and emotional wellbeing resources.
  • Paid parental leave.
  • Adoption reimbursement.
  • Paid time off.
  • Tuition reimbursement.
  • Wellness incentives.
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